Key Performance Indicators | Blog Archives | TEXT2DRIVE

Convenience, Transparency and Connection Drive Fixed Ops Revenue

Why do some service departments thrive while others struggle? Reputation and efficiency are critical factors in every customer decision. When drivers choose a dealership to work on their vehicle, they want to feel assured that they will receive the highest-quality, most dependable service in the least possible amount of time. To attract and retain customers […]

Automate Dealership Processes = Margin Protector + Opportunity Generator + Talent Enabler

Enabling — not replacing — sales and service talent is the true promise of automating dealership processes. It’s leveraging technology to do the simple things so your people can engage in high-value activities. The result of those savings on labor costs translates to margin protection. The following infographic illustrates the power of the automated customer […]

Automotive News: Digital Retailing Meets the Service Department

TEXT2DRIVE CEO Gregg C. Owen examines how what started as dealership service departments offering Text-to-Pay contactless payment to customers during COVID has evolved into Service Advisors sending multipoint inspections to customers smartphones enabling them to build trust with customers and sell more services by presenting 100% of the service recommendations 100% of the time. In […]

How to Modernize And Increase Car Dealership Revenue During The Coronavirus

These Practices Will Keep Your Business Strong During The Soft Economy Your dealership is not powerless in the wake of the Coronavirus (COVID-19) outbreak. Yes, the economy is soft, but you can still generate service revenue and make car sales. The trick is to modernize your dealership, to take it beyond 2020. The pandemic may […]

Recommended Car Dealership Repair Videos Build Trust & Revenue During The Coronavirus

People are extremely hesitant to part with their money during a time when many have been laid off and businesses are dealing with a soft market. However, they also need their cars and they need them to function. Therefore, your service department has a demand it can fulfill. The trick is getting customers to trust […]

Use Automated Car Dealership Data Mining To Acquire Vehicle Inventory

Tracking down cars that meet the parameters of your vehicle buyback program can be challenging and time-consuming. However, it is necessary to ensure the program is profitable. Successfully pulling off this feat requires careful coordination between your sales and service departments, as well as tactfully approaching the customers whose vehicles you want to purchase. With […]

Text2Drive’s Dealership Automation Software Has The Competition Beat

The makers of communication platforms love to claim their solutions are automated, but many lack true automation. In order to qualify as true automation, a solution must have the capability to operate or control a process by a highly automatic means. Intelligent automation, by its very nature, reduces the level of human intervention required. It […]

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