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Aug
02
2017
Improve CSI Scores & Increase Repair Orders By 20%
Text2Drive™ uses your Op Codes in the most effective way possible to increase repair order counts. Op Code reminders via text message automatically notify customers when they are due for service.
After implementing the Text2Drive™ platform, dealerships typically see...
Jul
20
2017
Auto dealers must have a keen sense of customer service to improve their sales and customer relationships. There are many questions that come to mind when it comes to improving customer experience or what tools can get help get your dealership...
Jul
19
2017
How To Get Your Dealership On Board To Improve CSI Score
If you work at an auto dealership you know that the one engine that keeps the business going is having a high CSI score. There is no doubt that every person on staff...
Jul
13
2017
By now, most everyone reading this post surely knows exactly what a dealer CSI score is. You also probably know just how crucial it is to achieve and maintain a high score. Having a high CSI score shows customers that...
Jul
12
2017
Is Your Dealership CSI Score Above The National Average?
If you work at or own a car dealership or independent automotive service facility, then you definitely know just how important a high CSI score is. And no, we're not talking...
Jul
06
2017
Do You Know If Your CSI Score Is Growing?
To start, what is a CSI score? Customer Satisfaction Index or CSI Score is a way auto dealers can calculate how well their customers are responding to your business. Auto dealer CSI is...
Jul
05
2017
Great Customer Service Is The Key To Gaining Loyal Customers
To start, great customer service for auto dealers is the key in making your dealership a top performer in the automotive industry. When a consumer walks away with a positive experience...
Mar
28
2017
Drive New Car Sales From Your Service Lane With Text2Drive's New Lead Generation Tool
Text2Drive's new tool for lead generation is crucial to dealerships looking for unique ways to put customers in new cars. The solution is Text2Drive's new Service-To-Sales (STS) feature. Why not increase car...
