Automotive Dealership Text Messaging | TEXT2DRIVE

Automated Lifecycle Messaging for Dealerships

The Leading Communication Platform Proven To Increase CSI Scores And Revenue

Dramatically improve customer satisfaction and increase profitability with TEXT2DRIVE’s two-way texting for scheduling, service reminders, recall notices, bill pay, and more. We are the #1 dealer communication platform. Our customers see boosts of up to 35% for CSI scores and up to $300 per repair order.

Elevate CSI Scores
Elevate CSI Scores
  • Increase CSI scores within 90 days
  • Improve RO approvals by up to 47%
  • Automate lifecycle communication that creates transparency
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Elevate CSI Scores

"Text2Drive is everything the modern customer expects and demands. A soft touch and a friendly way to stay in the loop about their vehicle without being disturbed"

Jason Maxey
Service Advisor
Fort Wayne Nissan

Streamline Your Service Department
Streamline Your Service Department
  • Improve service department loyalty by up to 25%
  • Reduce manual communications by 82%
  • Increase show rates by 10% and drive up to $20,000 in additional revenue
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Streamline Your Service Department

"A game-changer in the auto industry! TEXT2DRIVE frees up service writers’ time and makes the service bays much more efficient."

Jim Moyer
General Manager
Fields Chrysler Dodge Jeep & Ram

Drive More Sales
Drive More Sales
  • Automated Lease Expiration Communication
  • Lead Generation
  • Video messaging for Sales teams
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Drive More Sales

"It's been an amazing experience helping customers and simultaneously increasing my dealership sales."

Noor Hammed
Sales Consultant
Peel Chrysler Fiat

Our Benefits

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MULTIPOINT INSPECTIONS

MULTIPOINT INSPECTIONS

Show and sell recommended services with T2D MPI+, our integrated multipoint inspection solution. It's easier than ever to build trust, drive retention, and generate revenue for your fixed-ops department.

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VIDEO WALKAROUND

VIDEO WALKAROUND

Build trust with customers and empower your techs by leveling up your inspections with video. They can record video and talk through the repair issues then text it to your customers for fast and efficient approvals.

Dealerships that sent video inspections experienced a $125 increase in RO totals.

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LIFECYCLE AUTOMATION

LIFECYCLE AUTOMATION

Our customer communication platform doesn’t require entering information manually or uploading spreadsheets—saving your dealership’s time and energy for more important things, like your customers.

19% of customers who received an automated reminder had a service performed in less than 30 days!

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RECALLS

RECALLS

Effortlessly pull a report of customers impacted by recalls and notify them via text—ultimately, maximizing your dealership’s profits and efficiency while building customer relationships and trust.

On average, dealerships generate about $6,896.20 per month when they send recall alerts.

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SPEED CHECKOUT ™

SPEED CHECKOUT ™

Mobile bill payment with FraudProtect and contactless checkout moves your auto dealership into the express lane by streamlining the payment cycle from start to finish. Our simple and intuitive interface works seamlessly with your DMS.

91.92% of customers opted to pay their bill online when they received a Speed CheckOut request.

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INTERACT™

INTERACT™

Unlock your website’s potential and drive more business to your dealership with interactive opportunities to connect with website visitors, including special offers, coupons, appointment scheduling, and live chat.

Hawkinson Nissan did $168,000 in additional service business over seven months after adding a TEXTcoupon for an oil and filter change on their website.

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SERVICE REMINDERS

SERVICE REMINDERS

Drive more business by sending vehicle owners service reminders. A little reminder prompts them to schedule service and shows that you prioritize vehicle health and safety.

Using automated service reminders can reduce your no-show rates by up to 15%!

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COMPLIANCE

COMPLIANCE

Our platform was created with consumer FCAA and TCPA laws in mind—giving you legal peace of mind. TEXT2DRIVE text communications are recorded, archived, and always offer customers a way to opt out.

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The Numbers Speak For Themselves

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In Added Revenue
(with use of full solution)

Automation that Never Stops Working

Hi Gregg, this is Scott @Chicago Cars, 555-637-0987, notifying you that it may be time for your next manufacturer recommended service.

Lifecycle Messaging

Automation that Never Stops Working

We dedicated 20+ years to understanding the needs of dealerships and their customers. We’ve developed a 17 point automated and templated lifecycle that builds trust and is delivered through the most preferred communication method - text messages. This results in loyal customers, more efficient service lanes and more revenue. Here are just a few of our customers’ favorite message templates.

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Trusted by the Nation’s Largest Auto Groups

Hendrick Automotive Group
Ken Garff

What Our Customers Say

“TEXT2DRIVE has been a key platform for our automotive group to expand and drive demand generation. Any auto dealer gr...Read More

Brian Milleman
Fixed Operations Director

New Country Auto Group

"Super easy to use with all my clients looking to purchase their vehicles whether it be new or used. I've gotten more de...Read More

Zachary Tune

Zachary Tune
Sales Representative

Peel Chrysler Fiat

"I love using Text2Drive. The convenience it adds is priceless. It allows me to have multiple conversations at once whil...Read More

Thomas Bassett

Thomas Bassett
Service Drive Manager

Bob Baker Hyundai

See Our Case Studies