General Manager | TEXT2DRIVE

General Managers

The Industry’s Leading Revenue-Generating Text Platform

Drive Customer Satisfaction and Revenue with Fast, Clear Communication

Lifecycle Automation

TEXT2DRIVE helps General Managers build relationships with new vehicle owners and keep them returning for all their automotive needs. And when we say, “help,” we mean that we can do the heavy lifting for you!

The Cycle Starts with the Vehicle Purchase

TEXT2DRIVE automatically sends messages from the sales department to say ‘Thank You,’ which is a powerful and seamless way to start a relationship with the service department. Sending the first vehicle service reminder from the service department paves the road to loyal customers.

Increase Customer Satisfaction & Retention

General Managers that use our software don’t have to think twice about customer satisfaction or retention since our software automatically sends CSI survey requests, recall notifications, and lease expiration notices. Keeping in touch with customers helps you earn and keep their business!

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Drive Sales

Engage with potential customers in new ways

TEXT2DRIVE is an automated text messaging software for the sales department. Our intuitive features work seamlessly to drive more sales, which we know makes any General Manager happy. Specifically, our software works on a few different levels to generate leads, capture sales after lease expiration, and open communication on the customer's end.

Drive More Sales with TEXT2DRIVE
Young couple shaking hands with sales agent after a successful car buying.

Retain Customers

Keep Customers Coming Back

TEXT2DRIVE puts CSI on center stage. Our automated lifecycle messaging platform was designed to build trust and transparency with all of your customers. Create unforgettable customer experiences with features, like Video Walkaround and Speed CheckOut, and continue to set yourself apart from the competition even after they have left the dealership. Through text, dealerships can reach those who refuse to answer the phone or open a survey and improve their experience. Our automated system sends texts to keep you top of mind, improve CSI, and promote customer retention.

Legal Compliance

Guarantee Legal Peace of Mind

We’ve done our homework and our software meets legal requirements for business-to-consumer text messaging laws in the US and Canada. Our goal is to make work easier for General Managers, and eliminating concerns for text messaging law compliance is a crucial part of that. We help dealerships stay on the right side of communication regulation.

Text Messaging Laws
Our Team Researching legal requirements for you!

Speed CheckOut with FraudProtect

Defend Your Dealership Against Costly Fraud Attacks

Did you know that 78% of customers prefer text message mobile checkout? Give them the contactless option to pay for their service with TEXT2DRIVE Speed CheckOut. This feature automates your processes with text message prompts and protects against fraud.

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Lease Expiration

Keep Customers Even After Their Lease Expires

TEXT2DRIVE automatically sends text messages to customers with vehicle leases 90 days before their lease expiration. This kind of alert gives your team the chance to open up communication to upsell another lease or sell them a vehicle.

Parts Obsolescence

Stay On Top of Your Inventory

Parts management takes supreme communication and organization. TEXT2DRIVE makes those efforts a little easier with an interface that tracks special order parts records and sends reminders. Protect your revenue with Parts Obsolescence.

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Interact

The Leading Model for Customer-to-Dealer Communication

Increase service revenue, boost vehicle sales, and improve CSI scores with Interact. TEXT2DRIVE makes it easy to deliver relevant content and drive meaningful conversations with simple but powerful SMS features on your website. Interact SMS powers dynamic customer-to-dealer communication through coupons, vehicle inventory information, live chat, appointment scheduling, and more. Our platform is double opt-in compliant, so you can engage with your customers when they want and with legal peace of mind.

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Group Chat

Create Chat Rooms to Communicate With Employees

TEXT2DRIVE’s group chat feature allows you to create chat rooms and invite specific team members. Customize them to your communication needs at all times and keep everything in one central hub. Eliminate external messengers that can be overlooked.

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Our Customers Say It Best