Fixed Ops Manager
Fixed Operations Best Practices for the Fixed Ops Manager
Increase Your Profitability and CSI Scores with TEXT2DRIVE
Customer Lifecycle Automation
Boost Retention After Vehicle Purchase
TEXT2DRIVE helps dealership parts and service departments be more efficient and profitable. Our platform uses 17 unique and customizable text templates that automatically populate using information from your DMS. Provide clear and effective communication with your customers while reducing the effort for your service teams. TEXT2DRIVE allows you to employ fixed operations best practices easily.
Explore the Lifecycle
Keep Track Of Parts
Reduce your parts obsolescence by up to 54%
As a full-feature software solution, TEXT2DRIVE goes beyond automated text message applications to make general dealership management easier. Fixed-Ops Managers love our parts interface, which helps them track parts ordering and receipts so everyone knows when new parts were ordered and received.
Learn HowContactless Checkout
78% of customers prefer to pay their invoices online
TEXT2DRIVE enables a contactless checkout experience that's safer for everyone. Dealerships using Speed CheckOut with FraudProtect and Vehicle Pick-up Scheduler can conduct business safely and easily.
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![fixed operations best practices send coupons directly to your phone via text](https://text2drive.com/wp-content/uploads/0000_TEXTcoupons.jpg")
Drive Profit with Engaging Content
Dynamic website features compel customers to engage with your service and sales staff
TEXT2DRIVE makes it easy for customers to interact with auto dealers through their websites. Enable Interact on your website to send coupons and marketing material and to receive chats, appointment requests, and more.
Engage With InteractIncrease Repair Order Totals
Dealerships experience a $125 increase on average per RO with video
The Video Walkaround feature on TEXT2DRIVE allows service teams to take and share videos of the vehicle once it arrives in the service lane. Documenting details protects against false customer claims and contributes to building trust with customers.
Explore Video Walkaround
![fixed operations best practices](https://text2drive.com/wp-content/uploads/video-image.jpg")
Speed Up Service Approvals
90% of customers want communication from the service department
Want to keep your dealership on the cutting edge of modern tools and technology? TEXT2DRIVE can help with our Video Communications features. Use it to gain customer trust, develop consistent quality control, show and sell cars to customers anywhere, and communicate clearly.
Learn MorePrioritize Customer Satisfaction
Dramatically improve customer communication
Give your customers peace of mind with automatic, on-demand vehicle health reports. With TEXT2DRIVE, all VHR messages are two-way texting opportunities to improve customer satisfaction and retention. Your customers, who are enrolled in Mopar’s Uconnect program, will love having a quick and easy way to ensure their vehicle is running at its best and directly communicate any issues with the dealership.
Our Customers Say It Best
"When I heard our Dealership was getting TEXT2DRIVE, I knew it was going to be one of the best resources we would have t...Read More
Justin Portco
Service Advisor
Elmhurst BMW
"Text2Drive has eased communication at my dealership tremendously internally and externally. We have never been as profi...Read More
Sarah Bailey
Service Advisor
Sterling McCall Lexus
"TEXT2DRIVE has been extremely helpful managing my day to day interactions with clients. It stays busy almost constantly...Read More
Chad Huggins
Service Advisor
Valley Auto World BMW
"Text2Drive makes it so easy to keep in contact with clients, take payments and makes the active delivery so much easier."
Peter Falvey
Service Advisor
New Country Audi of Greenwich
"I just started using Text2Drive when I became a Team Member with Bobby Rahal Volvo. This program allows me to communica...Read More
Aaron Jones
Service Advisor
Bobby Rahal Volvo
