Fixed Ops Manager | Fixed Operation Best Practices | TEXT2DRIVE

Fixed Ops Manager

Fixed Operations Best Practices for the Fixed Ops Manager

Increase Your Profitability and CSI Scores with TEXT2DRIVE

Customer Lifecycle Automation

Boost Retention After Vehicle Purchase

TEXT2DRIVE helps dealership parts and service departments be more efficient and profitable. Our platform uses 17 unique and customizable text templates that automatically populate using information from your DMS. Provide clear and effective communication with your customers while reducing the effort for your service teams. TEXT2DRIVE allows you to employ fixed operations best practices easily.

Explore the Lifecycle
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Maximize Service Revenue & Retention

Show & Sell Recommended Services with Multipoint Inspections

It’s easy to sell more parts, labor, and services. Send detailed vehicle reports with accurate price quotes that lead to higher authorization rates and ultimately, maximize your fixed-ops profits.

Learn About T2D MPI+

Contactless Checkout

78% of customers prefer to pay their invoices online

TEXT2DRIVE enables a contactless checkout experience that's safer for everyone. Dealerships using Speed CheckOut with FraudProtect and Vehicle Pick-up Scheduler can conduct business safely and easily.

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Keep Track Of Parts

Reduce your parts obsolescence by up to 54%

As a full-feature software solution, TEXT2DRIVE goes beyond automated text message applications to make general dealership management easier. Fixed-Ops Managers love our parts interface, which helps them track parts ordering and receipts so everyone knows when new parts were ordered and received.

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Increase Repair Order Totals

Dealerships experience a $125 increase on average per RO with video

The Video Walkaround feature on TEXT2DRIVE allows service teams to take and share videos of the vehicle once it arrives in the service lane. Documenting details protects against false customer claims and contributes to building trust with customers.

Explore Video Walkaround
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Drive Profit with Engaging Content

Dynamic website features compel customers to engage with your service and sales staff

TEXT2DRIVE makes it easy for customers to interact with auto dealers through their websites. Enable Interact on your website to send coupons and marketing material and to receive chats, appointment requests, and more.

Engage With Interact

Prioritize Customer Satisfaction

Dramatically improve customer communication

Give your customers peace of mind with automatic, on-demand vehicle health reports. With TEXT2DRIVE, all VHR messages are two-way texting opportunities to improve customer satisfaction and retention. Your customers, who are enrolled in Mopar’s Uconnect program, will love having a quick and easy way to ensure their vehicle is running at its best and directly communicate any issues with the dealership.

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fixed operations best practices

Speed Up Service Approvals

90% of customers want communication from the service department

Want to keep your dealership on the cutting edge of modern tools and technology? TEXT2DRIVE can help with our Video Communications features. Use it to gain customer trust, develop consistent quality control, show and sell cars to customers anywhere, and communicate clearly.

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