Solutions Overview
The Industry’s Leading Revenue-Generating Engagement Platform
TEXT2DRIVE Solutions
Increase trust and transparency with TEXT2DRIVE’s customer engagement platform. Two-way text and video communication and contactless mobile checkout make it fast, easy, and convenient for dealership guests—providing them with the best experience every time, so you can increase revenue, efficiency, and CSI scores.
Service Lane Revenue & Efficiency
Service Reminders
Don’t miss out on service revenue due to missed appointments. Automated service reminders generate huge profits because they increase customer response and show rates—and best of all, no additional requirements are added to your staff’s day-to-day responsibilities.
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Recall Notification
Recalls are an easy way to drive additional revenue for your dealership, but recall programs can be tedious, requiring a lot of manual work. With TEXT2DRIVE, you can effortlessly pull a report of customers impacted by recalls and notify them via text—ultimately, maximizing your profits and efficiency while building customer relationships and trust.
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TEXT4appointment
Drive web traffic into your dealership with a “Text to Schedule Appointment” button on your website. This simple but effective tool is easy and convenient for customers to contact any auto dealer department and can be implemented for multiple locations.
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Video Communications
Speed up service approvals and protect your service department against false claims. With TEXT2DRIVE’s user-friendly app, your staff can easily record and send video and text communication to educate your customers and increase transparency. Video detailing suggested maintenance builds trust and is proven to increase service revenue and customer pay.
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Parts Obsolescence
Eliminating parts obsolescence is a matter of communication and organization management. With TEXT2DRIVE, we make it easy to keep a record of special order parts by integrating with your DMS so you can send templated text reminders to customers. Our platform records who you contacted and when so you never have to worry about forgetting to contact a customer or messaging them too often.
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TEXTcoupons
Digitize the coupons on your website to make them instantly accessible to all website visitors planning to visit your dealership. Customers simply select the offers they want to redeem, input their phone number, and everything they need is delivered to their phone in seconds. Double opt-in is required for every customer, so you can be sure you’re complying with the law.
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Contactless Checkout
Speed CheckOut™
Decrease your lines and wait times. Mobile bill pay streamlines service visits by making the checkout process fast, easy, and contactless. Our intuitive platform works seamlessly with your DMS to invoice customers via text message and receive full payment before the customer even returns to the dealership. No more surprises at checkout makes for happier and more satisfied customers.
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FraudProtect™
Defend your dealership against costly fraud attacks. TEXT2DRIVE’s Speed CheckOut™ always includes FraudProtect™ so you can be sure no one is taking advantage of your dealership and your customers’ finances. Our mobile checkout is safe and secure, allowing your customers to pay when it’s convenient for them.
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Vehicle Pick-Up Scheduler
Create a completely contactless experience and provide added convenience to your customers following their service appointments. After customers pay their bill via Speed CheckOut, they’re prompted to select a day and time for pickup. Service staff stay informed of all pick-up appointments through TEXT2DRIVE’s informative interface.
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Vehicle Sales
Video Communications
Drive vehicle sales with video tours of your available inventory of new and used vehicles. This contactless experience empowers salespeople to provide 360-degree exploration of the exterior, interior, engine, and tires. Product video influences the majority of people to purchase after viewing.
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LIVEchat + TEXTme
Empower your customers to get in touch with your team on whichever device they choose to visit your website. Live chatting and texting increases engagement and delivers a remarkable customer experience. Choose the days and times your team will be available, and get real-time notifications when new messages are received.
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Lease Expiration
Leases are a long-term source of revenue and can be a great way to improve customer retention, so take advantage of them with lease expiration notifications. Dealerships who send automated text messages to notify customers that their lease is about to expire have a better opportunity to upsell a more expensive lease or sell a vehicle.
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TEXTvehicle
Drive vehicle sales with two-way communication about available inventory. Potential customers searching your website for their next purchase can request more information by clicking a button, and a text message with images and vehicle details arrives almost instantaneously. TEXT2DRIVE’s platform archives every interaction so you can recall which vehicles interested them.
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