TEXT2DRIVE, a fixed-ops customer experience suite designed to help automotive dealers improve the customer experience, increase profitability, and raise CSI scores, today released findings of its proprietary consumer research focused on dealer service satisfaction and retention.

TEXT2DRIVE CEO Gregg C. Owen examines how what started as dealership service departments offering Text-to-Pay contactless payment to customers during COVID has evolved into Service Advisors sending multipoint inspections to customers smartphones enabling them to build trust with customers and sell more services.

TEXT2DRIVE, an advanced two-way communication platform designed to help automotive dealers improve the customer experience, increase profitability and raise CSI scores, today announced T2D MPI+, a new multipoint inspection tool built in to the software platform to help dealer service departments maximize fixed-ops revenue and increase customer satisfaction.

TEXT2DRIVE, an advanced two-way communication platform designed to help automotive dealers improve customer experience, increase profitability and raise CSI scores, announced today it has been recognized as the winner of the 2021 Automotive Website Awards for Fixed Operations.