Features Archives - Text2Drive

16 Text Marketing Templates Boosting New & Used Car Sales Right Now

When it comes to sales communications, standardizing them is critical for quality control and maximizing sales conversions. The results of studies by TAS Group and the Harvard Business Review have revealed that businesses that implement a sales process outperform businesses that do not. 70% of the companies that follow a structured sales process are high […]

FraudProtect™ Webinar: Valuable Insight On Fraud At The Dealership

Powerful & Advanced Fraud Protection FraudProtect™ from TEXT2DRIVE™ partnered with Kount, an award-winning company that uses the advanced fraud prevention approach, to offer your dealership a virtually complete defense against fraud. Kount was voted one of the top 10 financial fraud protection solutions of 2018 and 2019.  Advanced fraud protection examines 400+ data points and […]

Key Takeaways From The TEXT2DRIVE Video Communications Webinar

Customers Spend $125* More When Videos Are Sent A robust audience of dealership personnel had everything to gain when they joined the TEXT2DRIVE™ video communication webinar that was held on November 14th, 2019. Using the video app, service technicians can easily record and send videos to customers in which they point out repairs that need […]

3 Critical Reasons Why Your Dealership Needs To Text

There are compelling reasons why text messaging has become one of the main ways that people communicate. It is fast, convenient and can be done anytime and in just about any setting.  Text messaging does not discriminate; people who are hearing or speech impaired or deaf can read and respond to a text without any […]

SERVICE REMINDERS GENERATE AVG REPAIR ORDER REVENUE OF $17K IN 60-DAYS

15.37%* Of Customers Who Received Reminders Had Service Performed In Less Than 30 Days Trying to keep track of multiple OEM schedules as they pertain to each customer’s vehicle perfectly illustrates the conundrum that many service departments find themselves facing.  Recommended maintenance is a solid potential source of revenue for dealerships, but traditionally, capitalizing on […]

Suburban Volvo Used Video To Earn A $4,000 Recommended Repair Approval

Showing A Customer Necessary Repair Work Using Video, Suburban Volvo Obtained An Approval For $4,000 In Recommended Repairs Suburban Volvo discovered firsthand how powerful video can be when it comes to obtaining customer approval for recommended repairs. This is significant. Getting approval from customers for repairs recommended by your service staff can be tricky.

Service Appointment Reminders Generate $28,533/Mo In Extra Revenue On Average

Dealerships Enjoy An Average 6.5% Show Rate Increase Due To Automated Service Appointment Reminders Despite hundreds of thousands of dollars in potential revenue to gain, far too many dealerships are missing the mark when it comes to winning over and retaining repeat business. The process starts with encouraging customers to use their service department and […]

Declined Service Reminders Convert 12.65% Of Customers

Previously Declined Service Reminders Increase Service Dept Revenue by $6,643 on Average 12.65% of customers contacted about declined recommended repairs open a repair order (RO) within 30 days at dealerships that use TEXT2DRIVE™. This response amounts to an additional $6,643 on average from January 2019 to February 2019 due to automated declined service reminders.

Why TEXT2DRIVE Video Is The Best On The Market

Using Video Increases Service Revenue, Boosts Sales & Improves Customer Service  A whopping 96% of Americans own cell phones, and of this vast group, 81% own smartphones. The majority of smartphone owners use their devices to engage in two activities: text messaging and watching videos.  It makes sense, then, that a full-featured communications platform that […]

How To Sell More Vehicles With Videos

Consumers have many options when it comes to transportation these days. Uber and Lyft, taxis, public transportation, electric cars, the future adoption of self-driving cars and high gas prices have made it enormously tempting to ditch their vehicles altogether. This reality can make keeping up with vehicle sales seem nearly impossible at times. Factor in […]

15 Automated Text Message Templates For Your Service Department

You have enough going on in your service department without wasting time on ineffective communication tactics that leave customers unhappy and put your staff behind schedule. At the same time, an adequate amount of communication is critical for keeping your customer satisfaction index (CSI) scores up. So, does this leave you stuck between a rock […]

4 Text Message Templates That Drive Your Car Sales Process

When it comes to selling cars, you can never get too much time. Every minute gained is time you can invest in pursuing qualified prospects and making another sale. Communicating with customers throughout the selling process and following up with them after a car sale is time-consuming, yet critical to the success of your dealership.

Texting Coupons Generated An EXTRA $168K For Our Dealership

Improved Access & Convenience Of Service Department Coupons Is A Revenue Generating Powerhouse! TEXT2DRIVE™ is a sales and marketing solution tailored to the needs of both dealerships and customers. The first of its kind in the automotive marketplace years ago, the tool facilitates seamless communication with customers, automating many tasks to free up your time […]

How Texting Improves Customer Satisfaction & Why Auto MFRs Should Care

Improving Customer Satisfaction Through Text Messaging Can Better An Auto Manufacturer’s Brand Awareness & Sales While Auto Manufacturers (MFRs) rely on dealers to “rep” their products to consumers, they needn’t—and shouldn’t—take a back seat to managing the customer experience. The customer’s experience & satisfaction at the dealership directly affects the overall brand & sales of the […]

5 Text Messaging Mistakes That Can Cost Your Dealership

How Auto Dealers Can Avoid Potential High Fines From Text Message Marketing Lawsuits Texting is a unique and powerful marketing tool for your auto dealership. It is also subject to unique regulations which if violated can have powerful financial consequences. Not text messaging certain information can get you just in much trouble.

Important Message to Auto Dealers: Texting Increases Repair Order ROI

Text messaging is a time saver…one Volvo dealership reports that service advisors save as much as 40 hours a month using the TEXT2DRIVE™ messaging platform to notify customers of service intervals, repairs completion and follow-up in place of leaving a voicemail. What’s even better than saving time and money?

How To Legally Use Text Messaging In Your Dealership

TCPA & FCC Regulations, Rules, Penalties And Examples Regarding TEXT MESSAGEs & Privacy  We all know it’s illegal in most states to text and drive. We also know that effective text messaging increases your sales and promotes customer loyalty. What many auto dealers may not know, however, is there are laws enforced by the Federal […]

10 Stats Proving When Auto Dealerships Text, They Sell More Vehicles

Texting while driving isn’t very smart, but texting within your auto dealership is. If you’re an auto dealer or in auto sales this is a must read. The World Is Advancing, Don’t Get Left Behind Everyone assumes that the auto dealership is an old boys club, which hasn’t been impacted by technology, but this couldn’t […]