Ability to make voice calls from within the TEXT2DRIVE™ platform. All calls are recorded and saved for training and verification purposes. Employees simply click on the customer’s phone number and a voice communication is established.
*The TEXT2DRIVE telephone voice feature functionality is dependent upon a dealer’s telephone phone system. Some phone systems are not provisioned or configured to allow the TEXT2DRIVE voice feature to function properly. Your TEXT2DRIVE Customer Success Manager can advise.