TEXT2DRIVE^TMUser of the Week

"T2D has quickly become an essential tool in my job. It enables me to keep in contact with my guests and provide updates even when I am busy. I have seen a dramatic increase in my customer satisfaction scores and a big part of credit for that goes to the phone application."

"Text2Drive has been a wonderful addition to our service department. It allows us to reach out to our customers in a fast and effective manner before, during, and after their visit. It also allows us to monitor incoming customer communication so customer questions are answered promptly. No more chasing post it notes everything is right there on the screen."

"Text2Drive, is a amazing tool for working with customers, I am able to use the app on my computer, phone, and iPad. This makes staying in touch with customers and communicating with them a breeze. This tool has and will continue to be a life saver for me at the dealership."

“Text2Drive is a great selling tool and easy to use. I can receive texts on my computer and my phone, easily send photos and other information to my customers when I am on the go and away from my desk.”

"I do one third of my communication through Text2Drive. Couldn't live without it."

"Text2Drive enables our employees to communicate with our customers quickly and in the format the customer prefers: text! We are getting a much higher response rate now that we are using Text2Drive. Phone calls and emails are out: texting is in!"

"Text2Drive is a great tool for the service industry. I use the app on my iPad and phone. It is super easy to use to communicate with my customers using texts or pictures."

"The Text2Drive team understands not only the best way for me to communicate with my customers, but also what it means for my customers to communicate with me so that I might use Text2Drive more efficiently. They actually listen to questions and suggestions, and move forward with improving their platform even further, all while being friendly, helpful, and professional."

"Text2Drive works really well for me. It helps me to explain details to my customers so they can have a better understanding. Text2Drive also makes it easier to update my customers throughout the day without bothering them with a phone call."

"When something works, you use it...and Text2Drive works!"

"I use Text2Drive for many things. I use it to: thank my customer for servicing their car with us, to let customers know that their special order parts are in, to confirm our appointments the night before, and even to confirm my preset appointments the week before their set appointment."

"Our leadership team here at Park Place has always been on top of improving the client and member experience. This is definitely proof in the new technology that we have added throughout the years. In saying that, most of the time new technology comes with a learning curve or improvements are necessary. This product was an immediate positive impact for us! This was almost too easy for our team to learn and use."

"Text2Drive is an innovative product and it makes my job so much easier. I'm texting you a big thank you!"

"Text2Drive is simple to use and makes my job easy."

"I love Text2Drive, it's very easy and less of a hassle than calling every customer and leaving a voicemail. Since Text2Drive saves all the texts I can easily go back and show a customer what they approved or stated for a certain job."

"My whole team uses it. Love it! Live by it! It made life so much easier. It's simple for customers to respond to our texts, so we get a quicker turn over rate and customers are happy about it."

"This tool is amazing and so beneficial to my livelihood here. I don't know how any advisor could do without it in today's fast paced digital world. Text2Drive is a great communication tool and it gives me credibility when a client is trying to recall an estimate given prior."

"Text2Drive has been a tremendous help. I can't believe I've been writing service for so long and never had this tool. It's definitely a life changer and I'm so happy that we started using it."

"Text2Drive is very useful for updating my customers about their vehicle's progress as well as for letting them know when all repairs have been complete."

"The key to great service is communication. Text2Drive puts the service department at our clients' fingertips and at the same time makes it easy for us to accommodate their needs effortlessly. Most of my clients have embraced this new way of communicating with us and I am confident this will reflect in our CSI satisfaction scores very quickly."

"Text2Drive is everything the modern customer expects and demands. A soft touch, friendly way to stay in the loop about their vehicle without being disturbed at work or in a meeting."

"Alot of my customers like the convenience of getting a text so they can respond on their own time. It has been a positive improvement."

"Good service, very convenient. The pre-populated messages work well and they alleviate issues of not being able to contact a customer when their mail box is full. Text2Drive is also good for catching appointment changes and receiving timely feedback from customers."

"I love Text2Drive because it helps me to effectively communicate with my customers. Especially when they are at work and cannot answer their phone."