Testimonials & Reviews From Happy Clients Using TEXT2DRIVE™

"Text2Drive is so user friendly and convenient, communicating with customers is hassle free! I highly recommend Text2Drive to all parts of the dealership."

"I’ve found the implementation of the Text2Drive software extremely beneficial to the everyday operations at our dealership. Whether it be reaching out after a new car sale to verify the new owner is 100% satisfied or in the service department where I use Text2Drive on a hourly basis to communicate average wait times, part status updates and to sell required and recommended repairs. Text2Drive has made communication with our consumer base much easier to establish in a time where the average person would prefer a quick text over a phone call."

"The app and platform are great, I can have multiple conversations going on at once, where you can’t in person or on the phone which makes me more available to my customers."

"Having Text2Drive as one of my tools is beyond helpful keeping our customers involved, I love it."

"Text2Drive is a must have in the service lane, it keeps me connected to my customers that experience a busy work day and can't always talk on the phone. It allows me to talk to my customers at any point of the day, as well as it makes the process of suggesting repairs to them more personable. In a world that is going forward in technology, Text2Drive is a tool that is ahead of the curve for service advisors and I couldn't do my job without it."

"Text2Drive has given me the ability to communicate with my customers on a higher level. The capabilities of sending PDF’s for repair estimates, photos, and more is so convenient for our customers and for us in the busy world we live in. Text2Drive is an asset for any dealership!"

"I enjoy using Text2Drive because of how easy it is to keep in contact with my customers. If I get a text when I am at lunch or after I left for the day I can handle it immediately and be prepared for when I return. It is also a huge help with informing the customer of any issues/concerns with their vehicle. I can send a picture of bad brakes or a video showing a bad wheel bearing, and that makes selling the job easy when the customer is not available to show them in person. It has streamlined how I talk with customers and is now a must have tool in any service lane."

"I really got to say Text2Drive has made my life a lot easier and made my sales go through the roof since I started using this program. It makes communicating with the customer that much easier and can give it that personal touch that also gives me a lot of 5 Star Reviews. I am able to make all my customers feel like they are talking with a real person and most importantly just keeping it real. Thank you Text2Drive I am truly blessed to be using your service."

"Text2Drive is the best form of follow up! I still make my calls, and emails, but everyone wants to text. Text2Drive allows me a way to show that I am different than every other sales person. With Text2Drive I am able to send my 'World Famous Walk Around Video' that customers appreciate and enjoy. Just remember if you are not texting your customers on Text2Drive, just know I am."

"Text2Drive provides everyone with the means to conduct convenient & modern daily business. I enjoy the use of Speed Checkout & look forward to more features with future developments. Great program for every dealership nationwide!"

"Text2Drive is essential to my success as an Internet Service Advisor. Communication is key in today’s society. Text2Drive provides a platform that allows me to interact with many more customers than I would be able to via phone. It is the future of our business."

"Text2Drive has greatly increased customer's response times, which has increased productivity, and sales. Allows me to interact with multiple customers easier, with updates and estimates. With the mobile app, allows me to keep in touch with customer while away from my desk."

"Text2Drive has been a great way to efficiently communicate with our customer's in today's ever technologically changing world. It allows communication to be quick, easy and to the point without picking up a phone!"

"Text2Drive has improved my customer service, as I am able to inform guests with quick and friendly updates. It allows me to review quotes from months prior on services and repairs. Most guests with busy lifestyles prefer to text. I love Text2Drive - it has been a very important tool."

"I love using Text2Drive. It allows me to stay busy and even take a phone call while updating other customers. My customers love it as well!"

"Text2Drive has allowed me to easily multi-task while maintaining communication with my clients. I find the interface very user friendly and its features allow for efficiency within the dealership. The app is also installed on my cellphone to keep me updated when I'm on the go. A true time saver for all personnel and must have tool for service operations."

"I can manage multiple customers at once, send and receive photos, send out greetings and thank you messages in my own words, text coworkers and technicians without leaving my desk. Text2Drive is awesome!"

"I can’t say enough amazing things about Text2Drive! Not only does it keep us connected to our customers, we also use it as a department to communicate with each other. I would recommend this beneficial tool to any Service Department who’s yet to try it!"

"Text2Drive helps me maintain excellent communication with my customers, it also helps them stay informed and up to date during the repair process with their vehicles."

"I really love using Text2Drive. It makes it very easy to communicate with my clients in an efficient way. The platform is simple and easy to use. I can't believe I worked as long as I did without it!"

"The Text2Drive platform is amazing! It helps me and my customers stay up to date and I can breathe a lot easier. With all the features, the platform really works great. Thank you!"

"Text2Drive has made it very easy to communicate with my customers and they love it!!"

"Text2Drive has outdone themselves with their staff. Not only did Michelle work through my troubleshooting, but she called me later that evening to make sure I was successfully logged in. That was a true testament to the service Text2Drive provides for their customers. Thank you!"

"Here at Bill Luke Alfa Romeo we like taking our communication to the next level. It is the best and most efficient way to communicate with customers to better there experience. Text2Drive helps us with it everyday. We are just going to send it!"

"Text2Drive has been very beneficial for me. I have been able to communicate with customers easier and faster!"

"Text2Drive has allowed me to streamline communication with my customers as well as allowed me the freedom to answer them quickly even when I'm not at the store. I enjoy being able to keep in contact with my customers, which are in the hundreds, using Text2Drive instead of using my personal number."

"The Text2Drive program has been one of the best programs we have ever used to get a hold and retain communication with our customers. The cashiering option is so convenient for our customers. Being able to video repairs to clients is awesome. Heather is the best!!! In a fast-paced world like it is today it is hard to get a hold of anyone. Heather is a welcomed voice when we need help. I have and continue to boast about Heather and the Text2Drive program."

“Text2Drive is fantastic! Great way to communicate with the customers and very easy to use. You (Text2Drive Customer Success Manager) and the support staff have always been great to work with and very helpful and quick to resolve any problems that may arise! Thank again for everything!”

"I highly recommend Text2Drive for helping to get recalls completed. The service has driven customers in that failed to respond to dealer and manufacturer mailers and emails. The team at Text2Drive have been attentive to our needs and worked with us in timing and frequency of the texts going out to maximize returns. The simplicity of the software and the lack of technical issues like so many programs have is what keeps us coming back."

"We recently implemented Text2Drive at our dealership. It has increased our CSI and has enabled me to keep making it happen! In today's tech world Text2Drive is a great tool to have in your pocket!"

"Text2Drive is just great! I can contact my customers about Recalls & they can respond at their own convenience! A very useful tool & I absolutely love it!"

"Text2Drive has been an amazing tool for me when I am not able to get a hold of customers through voicemail. It’s great to let customers know when parts are in and for advisors to give status updates. It also conveniently helps schedule appointments around customer’s busy lives and schedules."

"I enjoy using Text2Drive because it allows a more efficient way to communicate with customers that I am working with. It is a vital tool to have when sending videos to customers regarding their vehicle's multi-point inspection."

"Text2Drive is an awesome platform and very easy to use. I prefer to communicate via text, it helps me save time and get right to the point."

"Absolutely love the ability to text from my desk top computer and not hand out my personal phone number. My customers are much more willing to communicate through text than email or voice mail."

"Prospecting recalls can be extremely tedious and a waste of company resources to pull the list and manually prospect them in house. Text2drive's recall program has maximized employee efficiency and helped us create another reason for our customers to visit the service department. We are extremely pleased with Text2drives recall program."

"Most efficient way to send quick messages and quotes to your customers without picking up the phone!"

"Text2Drive is the easiest platform to use when contacting clients. Clients almost always prefer it over phone calls."

"I am not a computer guy and Text2Drive is simple to use. It keeps me in contact with my customers at all times."

"It is with great enthusiasm that I am writing to recommend the services of Text2Drive. I have been using Text2Drive in our service department for about a year. This product is by far one of the best investments customer service, customer contact, followup and retention that I have seen in many years. The return on investment is well worth the _money. We have also hired them on occasion to text recall campaigns. The return on investment is phenomenal. I am extremely happy to recommend Text2Drive."

"Most of your competition spend their days looking forward to those rare moments when everything goes right. Imagine how much leverage you have if you spend your time maximizing those common moments when it doesn’t. If we don’t take care of our customers, someone else will. Text2Drive is the gold standard that allows us to maximize our client experience in our dealership."

"Text2drive has change the way I do business and interact with clients and they absolutely love it. Customers are so technologically savvy now a days and just love being able to communicate in a 21st century way!"

"TEXT2DRIVE has made the ultimate difference in our service department. The ease of use and their Text2Drive integration has made communicating with our clients a whole lot easier and quicker. I could not recommend T2D enough. Get it! Texting has become one of the most efficient and quickest ways for our dealership to stay connected with our clients. Through its reliable and innovative texting templates, we are able to reach our clients in seconds a task that would normally take hours."

"When I heard our Dealership was getting T2D, I knew it was going to be one of the best resources we would have to do our Job. In my opinion, T2D is very user friendly and simple to use! Everyone from Customers to Advisors and even Management benefit from having the option to text. In this day and age, this is a must have! Lastly, I have to say that T2D has one of the best customer support staff I have ever had to deal with!"

"We use Text2Drive for everything, including tech to writer communication and parts to advisor and parts to tech. We also use it as a dispatching system and it works unbelievably well. By using your systems, we were able to increase shop efficiency and productivity. We have also increased our overall time for customers to get in and out of here."

"Text2Drive has made all the difference in how we effectively communicate with our customers. We have almost doubled our returned survey count monthly, as well as drastically increased our recalls performed by utilizing Text2Drive to contact our customers. Our Text2Drive Customer Success Manager Reagan Lee has kept in constant contact with me, showing me new ways to use the program and helping me increase my ROI monthly."

"I wanted to reach out and thank you. The software is working out great. The phone traffic to the service department has been cut by 50% which is huge and makes my life much easier. Now my appointment coordinator can concentrate on making appointments rather than chasing advisors to get status updates. Service advisors by nature complain about everything and hate change.  They fought me on getting Text2Drive and now they couldn't do their job without it. They are getting repair authorizations in minutes rather than hours. This saves the technicians time and in many cases saves us a loaner car. We've been on it for 2 months now and have been number one in our zone for CSI the last 2 months. I don't think it's a coincidence."

"Our customers have been delighted to use texting for their preferred method of communication, and we have been able to use the platform to send technician made video inspections which are even more impressive to our customers. These features have not just made it quicker and easier for us to do business, but have helped us become more profitable, while improving our overall customer experience. I would highly recommend Text2drive to anyone looking for a communications solution!"

"Text2drive has been a fantastic company to work with. Not only does the platform allow us to better, and more easily communicate with our customers, but the level of service we receive from the Text2drive staff is top notch! As an Audi dealer in a constantly evolving industry, it has been great to have a company willing, and able to evolve and adapt with us. I have been able to reach out to our account managers, and T2D developers with different ideas, and they have been a joy to work with, while helping me find solutions for our business."

"T2D has streamlined ALL phone business in the dealership. Its simple-to-use platform is ideal for veteran employees and new employees alike. T2D also has a great customer service line – their technicians are friendly and responsive!"

"T2D is an awesome resource to have. I can stay in contact with my sales and service customers; with a simple text and thank them for their business as well as work out any issue they may have. My customers also appreciate the fact I’m not disrupting them during the day with an annoying call and can respond at their convenience."

“T2D is a true game changer in this industry. It frees up so much time from constantly being on the phone and allows you to multitask!”

"T2D is a very easy and effective tool it makes communication simple and fast. The phone application allows for on the fly updates with customers. The ability to keep customers updated at a rapid pace allows for multiple tasks to be handled efficiently!"

"T2D has quickly become an essential tool in my job. It enables me to keep in contact with my guests and provide updates even when I am busy. I have seen a dramatic increase in my customer satisfaction scores and a big part of credit for that goes to the phone application."

"Text2Drive has been a wonderful addition to our service department. It allows us to reach out to our customers in a fast and effective manner before, during, and after their visit. It also allows us to monitor incoming customer communication so customer questions are answered promptly. No more chasing post it notes everything is right there on the screen."

"Text2Drive, is a amazing tool for working with customers, I am able to use the app on my computer, phone, and iPad. This makes staying in touch with customers and communicating with them a breeze. This tool has and will continue to be a life saver for me at the dealership."

“Text2Drive is a great selling tool and easy to use. I can receive texts on my computer and my phone, easily send photos and other information to my customers when I am on the go and away from my desk.”

"I do one third of my communication through Text2Drive. Couldn't live without it."

"Text2Drive enables our employees to communicate with our customers quickly and in the format the customer prefers: text! We are getting a much higher response rate now that we are using Text2Drive. Phone calls and emails are out: texting is in!"

"Text2Drive is a great tool for the service industry. I use the app on my iPad and phone. It is super easy to use to communicate with my customers using texts or pictures."

"The Text2Drive team understands not only the best way for me to communicate with my customers, but also what it means for my customers to communicate with me so that I might use Text2Drive more efficiently. They actually listen to questions and suggestions, and move forward with improving their platform even further, all while being friendly, helpful, and professional."

"Text2Drive works really well for me. It helps me to explain details to my customers so they can have a better understanding. Text2Drive also makes it easier to update my customers throughout the day without bothering them with a phone call."

"When something works, you use it...and Text2Drive works!"

"I use Text2Drive for many things. I use it to: thank my customer for servicing their car with us, to let customers know that their special order parts are in, to confirm our appointments the night before, and even to confirm my preset appointments the week before their set appointment."

"Our leadership team here at Park Place has always been on top of improving the client and member experience. This is definitely proof in the new technology that we have added throughout the years. In saying that, most of the time new technology comes with a learning curve or improvements are necessary. This product was an immediate positive impact for us! This was almost too easy for our team to learn and use."

"Text2Drive is an innovative product and it makes my job so much easier. I'm texting you a big thank you!"

"Text2Drive is simple to use and makes my job easy."

"I love Text2Drive, it's very easy and less of a hassle than calling every customer and leaving a voicemail. Since Text2Drive saves all the texts I can easily go back and show a customer what they approved or stated for a certain job."

"My whole team uses it. Love it! Live by it! It made life so much easier. It's simple for customers to respond to our texts, so we get a quicker turn over rate and customers are happy about it."

"This tool is amazing and so beneficial to my livelihood here. I don't know how any advisor could do without it in today's fast paced digital world. Text2Drive is a great communication tool and it gives me credibility when a client is trying to recall an estimate given prior."

"Text2Drive has been a tremendous help. I can't believe I've been writing service for so long and never had this tool. It's definitely a life changer and I'm so happy that we started using it."

"Text2Drive is very useful for updating my customers about their vehicle's progress as well as for letting them know when all repairs have been complete."

"The key to great service is communication. Text2Drive puts the service department at our clients' fingertips and at the same time makes it easy for us to accommodate their needs effortlessly. Most of my clients have embraced this new way of communicating with us and I am confident this will reflect in our CSI satisfaction scores very quickly."

"Text2Drive is everything the modern customer expects and demands. A soft touch, friendly way to stay in the loop about their vehicle without being disturbed at work or in a meeting."

"Alot of my customers like the convenience of getting a text so they can respond on their own time. It has been a positive improvement."

"Good service, very convenient. The pre-populated messages work well and they alleviate issues of not being able to contact a customer when their mail box is full. Text2Drive is also good for catching appointment changes and receiving timely feedback from customers."

"I love Text2Drive because it helps me to effectively communicate with my customers. Especially when they are at work and cannot answer their phone."