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TEXT2DRIVETM
Drive Your Tennessee Dealership Further, Faster with our Text Marketing & Sales Software

TEXT2DRIVETM Delivers High Customer Satisfaction Rates & Streamlined Communications to Tennessee Dealerships

Developed to fulfill the unique needs of auto dealerships, TEXT2DRIVETM increases profitability for dealerships by gaining customers’ trust for repairs and giving them a top-notch experience overall. The full-featured communications platform does this while ensuring full legal compliance with federal and cellular provider regulations regarding text messaging and SMS marketing consumers. The software was created by an attorney who understands the stakes are high when it comes to communicating with customers.

Features such as automated alerts and Speed CheckOutTM allow dealerships to run more smoothly and increase revenue. These are some of the many reasons auto dealers, sales managers, service directors, and parts managers in Murfreesboro, Tennessee, Lascassas, Tennessee and across the United States, Mexico, Puerto Rico, and Canada trust TEXT2DRIVETM to support operations on a daily basis.

WATCH TEXT2DRIVETM FEATURES OVERVIEW IN ACTION

WATCH A DEMO OF TEXT2DRIVETM IN ACTION

94% of Consumers Prefer Auto Dealers That Can Text Message

auto dealer benefits that use our text messaging software

Key Text Messaging Features

  • Full legal compliance eliminates the risk of fines
  • Two-way text communications
  • Unlimited texting and no hidden usage costs for unlimited users
  • Personal privacy protection
  • Service reminders generate a high response rate
  • Group chat capabilities and text messaging allow communication between individuals and departments
  • Eliminates telephone tag and unanswered voicemails
  • DMS certified & integrated
  • Standard templates eliminate the need for manual text entry
  • Central, single source for all dealership communications
  • Compatible with all computers and devices
  • Website integration
  • Real-time, cloud-based
  • Ability for employees to text message from anywhere onsite or offsite improves mobility
  • Security
auto dealers can streamline their service department by using our software

Streamline Service Department

  • Lightning fast status updates
  • Crystal clear, fast Repair Order (RO) authorizations eliminate misunderstandings
  • Service completion notification alerts
  • Automatic transmittal of CSI surveys
  • Customer payments accepted via text message
  • Eliminate unwelcomed surprises and long checkout lines
car dealers can connect to customers better and close more sales

Close More Sales

  • Highest communication open rate
  • Protect personal phone numbers and make communications 10x faster
  • Potential to increase sales conversions 100%
  • Expanded marketing database
  • Software is easy to learn and intuitive
  • Less time spent struggling to learn technology leaves more time to sell
  • Move around freely while using the system

Tennessee Is an Automobile Manufacturing Powerhouse

When it comes to manufacturing automobiles, Tennessee is an industry leader. The state has automotive operations in 88 of its 95 counties and is home to three major assembly plants – Nissan, General Motors and Volkswagen. Collectively, the assembly lines at these plants cover a staggering 15 million square feet.

As the leading automotive state in the Southern industrial spine and second in the United States behind Michigan, Tennessee’s automotive industry produces a new automobile every 20 seconds. With a strong presence like this, it comes as no surprise that automotive industry employment in Tennessee is 4.09 times the national average.

Regardless of whether your dealership is located in a sleepy small town like Lascassas, a growing mid-size city like Murfreesboro or a bustling metropolitan city like Nashville, you can boost profitability by keeping your customers informed and happy. When you streamline communications internally and with customers, you improve productivity and customer satisfaction. Plus, customers prefer to communicate with dealerships via text messaging and the widespread use of text messaging makes the software easy for employees to learn.

Memphis, Tennessee skyline

Automobiles play a large role in the lives of Tennessee residents in more than just a business sense.

TEXT2DRIVETM Services Your Auto Dealership Needs

Drive More Sales When You Text Message

TEXT2DRIVETM has become a “must” for Sales Managers focused on improving ROI and increasing sales for dealerships:

  • Manage sales staff more easily
  • Save time on training workers who lack technology proficiency because most people already know how to text message
  • Easily answer questions from leads and provide vehicle descriptions to them
  • Locate and target pre-owned cars to offer for “buy-back” programs by effortlessly searching product inventory
  • Streamline internal communications within the dealerships and external communications with customers

Achieve Smoother Overall Operations When You Text

TEXT2DRIVETM is the solution Service Managers trust when they want to improve efficiency in the service departments and achieve customer satisfaction:

  • Reliable and streamlined communication bolsters CSI scores
  • Better management generates higher commissions, benefitting repair schedules and reducing downtime from missed appointments – ultimately increasing shop revenue
  • Text message eliminates telephone tag by removing the need for employees to wait for customers to respond
  • Templates eliminate the need to manually key
  • Manual entry of customer cell phone numbers is no longer required
  • Text messages and calls get automatically routed to the appropriate person or department
  • The widespread use of text messaging allows employees to quickly and easily learn and adopt the software

The TEXT2DRIVETM Difference

Trusted Partner. Proven Performer. Industry Leader.

“Text2Drive has allowed me to easily multi-task while maintaining communication with my clients. I find the interface very user-friendly and its features allow for efficiency within the dealership. The app is also installed on my cellphone to keep me updated when I’m on the go. A true time saver for all personnel and must have tool for service operations.”
— Carl Miller, Service Advisor, Honda Cars of McKinney

New Features

Authorize, approve and pay and invoices in just 3 easy steps.
Easily and instantly communicate with individual departments, a group of employees or even the entire dealership.
When a customer’s check engine light comes on, an alert is sent to the dealership.
This extension of the communication platform allows you to communicate with customers legally and securely.
Easily accessible vehicle search history and customer profiles.
Send customers videos of service issues and before-and-after pictures of car repairs using the mobile app to gain their trust.
Clickable invites allow customers to save service dates in their smartphone calendars.
E-Signature allows customers to sign their invoice electronically and securely from their phone. You can send customers invoices and accept payments via text messages.
Record/archive conversations and conceal your personal cell phone number when you call customers.
Full desktop functionalities are available for iPad, Android and Surface tablets.

Drive Your Tennessee Dealership’s Sales Department

Photos and videos enhance videos and text responses to customer inquiries. Text messages that include stock numbers engage shoppers.
Using the make, model and year of desired vehicles, quickly locate pre-owned cars in the service bay.
Share information about vehicles via text and connect to the sales department with interactive website widgets.
Optimize customer communications using full-featured text messaging service and sales software available via BDC eMarketing.

Drive Your Tennessee Dealership’s Service Department

Service department messages that are automatically routed to the appropriate team member improve the odds of customer satisfaction.
Higher response rates achieved without the need for discounts or coupons improve ROI.
Beginning with the point of purchase and including the purchase of a replacement or additional vehicle, the entire customer service and vehicle maintenance process is automated.
Text message alerts let customers know there is a recall on their vehicle. You can set preferences based on data gathered from your dealership database.

Drive Your Tennessee Dealership’s Marketing Department

Keep a detailed record to securely archive all communications. Give customers the option to get vehicle information, download coupons, communicate with employees via live chats and TEXTconnect with any employee.
Precisely target consumers with relevant content and make special offers and coupons available.
Templates for text messages streamline communications, multi-messaging capabilities conserve time and effort and the easy-to-use Dashboard Interface saves time on training.
Fully legally compliant text message communications and associated programs.
Legally compliant (with mobile devices), secure text messages make it easy to stay in touch with customers.
Securely record and archive all inbound and outbound text messages. A large variety of reports provide insight into consumer behavior and needs.

What Major Manufacturers & Our Customers Are Saying About TEXT2DRIVETM

Rick Stubbs Talks About His Experience With TEXT2DRIVE

“The ability to send out recall notifications has netted us about an additional $48,000 a month in warranty revenue”

Text Marketing Software For Car Dealerships That WORKS!

“It’s going really well for us. It allows us to communicate with our customers more effectively in a fashion they prefer.”

What Rick Walters Thinks Of TEXT2DRIVE

“I do not embrace technology in any way… but it has made my job a lot easier and customers are just elated”

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Copyright 2019 TEXT2DRIVE, LLC | Leading Text Marketing & Sales Software for Auto Dealerships