See How Dealers Increased Customer Return Rates To Their Service Dept.

Posted on January 14, 2020 by Text2Drive in Customer Retention, Service Department

If you do not think that customer retention can make a significant impact on your service department revenue, consider the following: Acquiring a new customer costs more money than retaining an existing customer. It can cost a dealership up to 7x more to acquire a new customer than it does to retain a customer it […]