Customer Satisfaction Archives - Text2Drive

3 Critical Reasons Why Your Dealership Needs To Text

There are compelling reasons why text messaging has become one of the main ways that people communicate. It is fast, convenient and can be done anytime and in just about any setting.  Text messaging does not discriminate; people who are hearing or speech impaired or deaf can read and respond to a text without any […]

How Texting Improves Customer Satisfaction & Why Auto MFRs Should Care

Improving Customer Satisfaction Through Text Messaging Can Better An Auto Manufacturer’s Brand Awareness & Sales While Auto Manufacturers (MFRs) rely on dealers to “rep” their products to consumers, they needn’t—and shouldn’t—take a back seat to managing the customer experience. The customer’s experience & satisfaction at the dealership directly affects the overall brand & sales of the […]