TEXT2DRIVE™
Drive Your California Dealership Further, Faster With Our Text Marketing & Sales Software
TEXT2DRIVE™ Delivers High Customer Satisfaction Rates & Streamlined Communications To Redondo Beach & LA Dealerships
TEXT2DRIVE™, a full-featured text communications platform designed specifically for automotive dealerships, is a proven revenue powerhouse and effective communication tool. When communication improves, customers have a better experience and CSI scores rise. The platform also helps dealerships gain customers’ trust in recommended repairs through transparency. Speed CheckOut and automated alerts are just two of the features that allow service and sales departments to reap the benefits.
When communicating with customers, it is critical to ensure your employees are following text marketing compliance. You can rest easy about this issue when you use TEXT2DRIVE™ because it was created by an attorney. As a result, the platform ensures full legal compliance with federal and cellular provider regulations regarding text messaging and SMS marketing consumers. It is no wonder auto dealers, service directors, parts managers and sales managers in Redondo Beach & Los Angeles, California area and across the United States, Mexico, Puerto Rico and Canada trust TEXT2DRIVE™ to support operations on a daily basis.
WATCH TEXT2DRIVE™ FEATURES OVERVIEW IN ACTION
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94% of Consumers Prefer Auto Dealers That Can Text Message
Key Text Messaging Features
- Eliminate the risk of fines with full legal compliance
- Two-way text communications
- Unlimited users and unlimited texting with no hidden usage costs
- Protection of personal privacy
- High response rate courtesy of service reminders
- Individuals and departments can communicate with text messaging and group chat capabilities
- Eliminate telephone tag and unanswered voicemails
- DMS certified & integrated
- No need for manual text entry thanks to standard templates
- Single, central source for all dealership communications
- Compatible with any computer or device
- Website integration
- Cloud-based, real-time
- Improved mobility due to the ability to text message onsite or offsite
- Security
Streamline Service Department
- Status updates are lightning fast
- Eliminate misunderstandings with crystal clear, fast Repair Order (RO) authorizations
- Service completion notification alerts
- Automated CSI surveys
- Accept customer payments via text message
- No more long checkout lines and unwelcome surprises
Close More Sales
- Highest communication open rate
- Make communications 10x faster and protect personal phone numbers
- Potential for 100% increase in sales conversions
- Expanded marketing database
- Intuitive software is easy for anyone to learn
- More time to sell thanks to less time spent struggling to learn technology
- The freedom to move around freely while using the system
California Has A Proud Automotive History From Their Smaller Cities To The Big Dogs
Automobile giant, Toyota, operates out of its headquarters near Redondo Beach and other beaches in the Los Angeles area, but its significant local presence does not end there. Toyota maintains a 45,000 square foot museum adjacent to its headquarters.
Visitors to the museum will find the very first Toyota model sold in the United States – the Toyota Crown. Joining the ranks of the crown are the first Scion and Lexus models sold in the United States. You can also view Toyota, Scion and Lexus models dating from 1958 to the present day. Just be sure to call in advance, because access to the museum is by appointment only.
Redondo Beach and the other beaches surrounding Los Angeles have a strong automobile presence that extends beyond the Toyota headquarters and museum. No visit to California is complete without visiting the Petersen Automotive Museum in Los Angeles or the San Diego Automotive Museum if you love classic and exotic cars.
- There are 344 car dealerships in Redondo Beach, CA alone.
- Los Angeles has 485 auto dealerships to service its massive population.
- There were 1.62 vehicles per household in LA in 2016.
- in 2016.
- California hit 1.96 million new car sales in 2018
- There are 719,251 total auto jobs in CA according to Auto Alliance 2018 report
- The state generated $67.08 billion in 2018 vehicle sales
TEXT2DRIVE™ Services Your Auto Dealership Needs
Drive More Sales When You Text Message
TEXT2DRIVE™ has become a "must" for Sales Managers focused on improving ROI and increasing sales for dealerships:
- Manage sales staff more easily
- Save time spent on training workers who lack technology proficiency with software that is as easy as text messaging
- Engage leads with vehicle descriptions to easily answer their questions
- Effortlessly search product inventory, locate and target pre-owned cars to offer for "buy-back" programs
- Streamline internal communications within the dealership and external communications with customers and prospects
Achieve Smoother Overall Operations When You Text
TEXT2DRIVE™ is the solution Service Managers trust when they want to improve efficiency in the service departments and achieve customer satisfaction:
- Bolster CSI scores with streamlined and reliable communication
- Benefit repair schedules through better management by generating higher commissions, reducing downtime from missed appointments and ultimately increasing shop revenue
- Avoid time-consuming telephone tag. Replacing phone calls with text messages means that employees no longer have to wait for customers to respond
- Templates eliminate the need to manually key
- Customer cell phone numbers do not require manual entry
- Customer calls and text messages are automatically routed to the appropriate person or department
- The widespread use of text messaging makes it easy and fast to learn the software
The TEXT2DRIVE™ Difference
Trusted Partner. Proven Performer. Industry Leader.
"Text2drive has change the way I do business and interact with clients and they absolutely love it. Customers are so technologically savvy now a days and just love being able to communicate in a 21st century way!"
— Kerry Saunders, Service Advisor at Niello BMW of Sacramento
New Features
E-Signature Speed CheckOut™
Approve, pay and authorize invoices in just 3 easy steps.
Vehicle Health Report (VHR)
An alert is sent to the dealership when a customer’s check engine light comes on.
Upgraded History Profiles
Easily accessible customer profiles and vehicle search history.
Calendar Invite
Customers can save service dates in their smartphone calendars with clickable invites.
Click-to-Call
Conceal your personal cell phone number and record/archive conversations when you call customers.
Group Chat
Easily and instantly communicate with a group of employees, individual departments or even the entire dealership.
TEXT2DRIVE™ Mobile App
Communicate with customers legally and securely using this extension of the communication platform.
Video Capabilities
Use our Mobile App to gain trust by sending customers videos of service issues and before-and-after pictures of car repairs.
Online Payments and Invoicing
Customers can sign their invoice securely and electronically from their phone with E-Signature. You can send customers invoices and accept payments via text messages.
Tablet Text Communications Interface
Full desktop functionalities are available for iPad, Android and Surface tablets.
Drive Your Redondo Beach Dealership’s Sales Department
Lead Generation
Enhance videos and text responses to customer inquiries with videos and photos. Engage shoppers with text messages that include stock numbers.
Sales Interactivity
Connect to the sales department with interactive website widgets and share information about vehicles via text.
Service to Sales Mining
Quickly locate pre-owned cars in the service bay using the model, make and year of desired vehicles.
Business Development Center eMarketing Functionality
Full-featured text messaging service and sales software for optimized customer communications available via BDC eMarketing.
Drive Your Los Angeles Dealership’s Service Department
Automated Text Messaging
Improve the odds of customer satisfaction with service department messages that are automatically routed to ensure the appropriate team member receives them.
Automated Workflows
The entire customer service and vehicle maintenance process are automated, beginning with the point of purchase and including the purchase of a replacement or additional vehicle.
Automated Service Reminders
Improve ROI with higher response rates even without using coupons or discounts.
Text Recall
Send customers text message alerts about recalls on their vehicle. You can set preferences based on data gathered from your dealership database.
Drive Your Redondo Beach & LA Dealership’s Marketing Department
Website Interactivity
Securely archive all communications to keep a detailed record. Optimize your website as a powerful marketing tool by giving customers the option to download coupons, get vehicle information, communicate with employees via live chats and TEXTconnect with any employee.
Simplicity
Streamline communications with templates for text messages, conserve time and effort with multi-messaging capabilities and save time on training with the easy-to-use Dashboard Interface.
Mobility
Secure, legally compliant (with mobile devices) text messages make it easy to stay in touch with customers.
Compliance
Fully legally compliant text message communications and associated programs.
Reporting and Analytics
Securely record and archive all inbound and outbound text messages. Get insight into consumer behavior and needs with a large variety of reports.
What Major Manufacturers & Our Customers Are Saying About TEXT2DRIVE™
Rick Stubbs Talks About His Experience With TEXT2DRIVE
"The ability to send out recall notifications has netted us about an additional $48,000 a month in warranty revenue."
Text Marketing Software For Car Dealerships That WORKS!
"It’s going really well for us. It allows us to communicate with our customers more effectively in a fashion they prefer."
What Rick Walters Thinks Of TEXT2DRIVE
"I do not embrace technology in any way… but it has made my job a lot easier and customers are just elated."