VHR Texting Slide

Vehicle Health Report

VHR

Text2Drive Text Connect
T2DConnect phone screen

Vehicle Service Alerts Text Automatically To Customers’ Phone

T2D CONNECT is the text messaging ‘vehicle’ that delivers Vehicle Health Report (VHR) information directly to customers’ cell phones.

All T2D CONNECT VHR text messages are ‘two-way’ and open the door to improved customer satisfaction and retention.

Customers are elated to be provided with a quick and easy way to communicate with their dealer regarding any issue involving their vehicle.

Dealers simply access Mopar’s On Demand Platform and select T2D CONNECT. When a dealer’s customer has a VHR notification that is ready, it will be sent automatically. In seconds, customers will be notified via text and asked if they need assistance with the reported vehicle’s health issue?

Doctors and pharmacies send updates for appointments and prescriptions so why not provide the same service for the health of your customers’ vehicles? Mopar On Demand and T2D CONNECT together will make VHR an integral part of any customer’s service experience.

Start providing T2D CONNECT to text VHR reports to your customers today. A Healthy Vehicle is a Happy Customer!


VHR T2D CONNECT Text Message Settings

  • Texts are sent at 3 PM dealership time
  • Only sent Monday-Friday
  • Any Saturday/Sunday messages will be sent on Monday
  • Message responses are defaulted to the Service Department
  • Service Department phone number is used as the default phone number
Mopar T2D CONNECT VHR Text Message Settings

Eligible Customers

  • Owners of vehicles sold at each dealership when a service Light comes on
  • Customers Enrolled in U-Connect (Enroll at Vehicle Purchase or download U-Connect app)
  • Vehicles 2015 and newer
eligible customer for T2D Connect VHR Program

Service Lights Enrolled In The VHR Program

  • Malfunction Indicator
  • Anti-lock Brake System
  • Brake Warning
  • Charging System
  • Electronic Throttle Control
  • Airbag Warning
  • Engine Temperature Warning
  • Transmission Temperature Warning
  • Tire Pressure Monitoring System
  • Gas Cap Indicator
  • Oil Change Due
  • Water in Fuel Warning
  • Diesel Particulate
  • Diesel Exhaust
  • Blind Spot
  • Hot Oil
Service Lights Enrolled In The Vehicle Health Report Program
Text2Drive Vehicle Health Report Screen

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