TEXT2DRIVE™
Drive Your Milwaukee Dealership Further, Faster with our Text Marketing & Sales Software
Using TEXT2DRIVE™, Milwaukee Dealerships Improve Customer Satisfaction Rates & Streamline Communications
TEXT2DRIVE™ fulfills the unique operations and communications needs of auto dealerships with software that delivers a top-notch experience for customers, leading to increased profitability. The full-featured text messaging platform ensures full legal compliance with federal and cellular providers regarding text message marketing laws.
The system was developed especially for auto dealerships. It was designed to help dealerships run more smoothly with features such as automated alerts, as well as generate revenue by giving customers excellent customer service. Auto dealers, sales managers, service directors and parts managers in Milwaukee, Wisconsin and across the United States, Mexico, Puerto Rico and Canada trust TEXT2DRIVE™ to support operations on a daily basis.
WATCH TEXT2DRIVE™ FEATURES OVERVIEW IN ACTION
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94% of Consumers Prefer Auto Dealers That Can Text Message
Key Text Messaging Features
- Eliminate the risk of fines with full legal compliance
- Two-way text communications
- Unlimited users and unlimited texting with no hidden usage costs
- Protection of personal privacy
- High response rate courtesy of service reminders
- Individuals and departments can communicate with text messaging and group chat capabilities
- Eliminate telephone tag and unanswered voicemails
- DMS certified & integrated
- No need for manual text entry thanks to standard templates
- Single, central source for all dealership communications
- Compatible with any computer or device
- Website integration
- Cloud-based, real-time
- Improved mobility due to the ability to text message onsite or offsite
- Security
Streamline Service Department
- Status updates are lightning fast
- Eliminate misunderstandings with crystal clear, fast Repair Order (RO) authorizations
- Service completion notification alerts
- Automated CSI surveys
- Accept customer payments via text message
- No more long checkout lines and unwelcome surprises
Close More Sales
- Highest communication open rate
- Make communications 10x faster and protect personal phone numbers
- Potential for 100% increase in sales conversions
- Expanded marketing database
- Intuitive software is easy for anyone to learn
- More time to sell thanks to less time spent struggling to learn technology
- The freedom to move around freely while using the system
Wisconsin Celebrates a Proud Automobile Heritage
The state of Wisconsin has several automobile museums, the largest of which is the aptly named Wisconsin Automotive Museum. It is located in Hartford and features a revolving display of vintage and classic vehicles and artifacts. The museum also boasts the largest collection of Hartford-built Kissel luxury automobiles.
Visitors are treated to displays showcasing more than 110 automobiles from around the world including Chevrolets, Kaisers, Fords and Studebakers. Artifacts such as license plates, gas pumps, oil cans and signs are also on display. The rare Kissel automobile is also featured in the museum’s collection. Fewer than 150 Kissels exist today.
Whether your customers are passionate about automobile history or simply passionate about keeping their vehicle in tip-top shape, you can improve customer satisfaction and increase profitability by maintaining clear and streamlined communications. Text messaging is an excellent way to communicate with customers, as it is convenient and widely used. It is also excellent for dealership employees who may lack technical proficiency.
TEXT2DRIVE™ Services Your Auto Dealership Needs
Drive More Sales When You Text Message
TEXT2DRIVE™ has become a "must" for Sales Managers focused on improving ROI and increasing sales for dealerships:
- Manage sales staff more easily
- Save time on training workers who lack technology proficiency with text messaging, which most people already know
- Easily answer questions and provide vehicle descriptions to leads to engage them
- Searching product inventory, locating and targeting pre-owned cars to offer for "buy-back" programs is effortless
- Facilitate smooth communications internally at the dealership and externally with customers
Achieve Smoother Overall Operations When You Text
TEXT2DRIVE™ is the solution Service Managers trust when they want to improve efficiency in the service departments and achieve customer satisfaction:
- Streamlined and reliable communication with customers bolsters CSI scores
- Better management and more efficiency benefit repair schedules benefit by generating higher commissions, reducing downtime from missed appointments and ultimately increasing shop revenue
- Employees no longer have to wait for customers to respond, thereby eliminating telephone tag
- Templates eliminate the need for manual keying
- Calls and text messages from customers are automatically routed to the appropriate person or department
- Automatic routing of text messages and customer calls to the appropriate person or department
- Adopting and learning the software is easy and fast due to the widespread use of text messaging
The TEXT2DRIVE™ Difference
Trusted Partner. Proven Performer. Industry Leader.
"Good service, very convenient. The pre-populated messages work well and they alleviate issues of not being able to contact a customer when their mailbox is full. Text2Drive is also good for catching appointment changes and receiving timely feedback from customers."
— John Kitzmiller, Service Advisor
New Features
E-Signature Speed CheckOut™
It takes just 3 easy steps to approve, pay and authorize invoices.
Vehicle Health Report (VHR)
A customer’s check engine light sends an alert to the dealership.
Upgraded History Profiles
Easily accessible vehicle search history and customer profiles.
Calendar Invite
Clickable invites allow customers to save service dates in their smartphone calendars.
Click-to-Call
Record/archive conversations and conceal your personal cell phone number when you call customers.
Group Chat
You can communicate with a group of employees, individual departments or even the entire dealership.
TEXT2DRIVE™ Mobile App
Communicate with customers securely and legally using this extension of the communication platform.
Video Capabilities
Gain trust when you send customers videos of service issues and before-and-after pictures of car repairs with our Mobile App.
Online Payments and Invoicing
Using E-Signature, customers can sign their invoice securely and electronically from their phone. You can accept payments and send customers invoices via text messages.
Tablet Text Communications Interface
Full desktop functionalities are available for iPad, Android and Surface tablets.
Drive Your Milwaukee Dealership’s Sales Department
Lead Generation
Include videos and photos in text responses to customer inquiries. Engage shoppers with text messages that include stock numbers.
Sales Interactivity
Share information about vehicles via text and connect users to the sales department with interactive website widgets.
Service to Sales Mining
Quickly locate pre-owned cars in the service bay using the year, make and model of desired vehicles.
Business Development Center eMarketing Functionality
Full-featured text messaging service and sales software for optimized customer communications available via BDC eMarketing.
Drive Your Milwaukee Dealership’s Service Department
Automated Text Messaging
Service department messages are automatically routed to ensure the appropriate team member receives the message, thereby improving the chances of customer satisfaction.
Automated Workflows
Automation of the entire customer service and vehicle maintenance process, beginning with point of purchase and including the purchase of a replacement or additional vehicle.
Automated Service Reminders
Better ROI thanks to higher response rates even without coupons or discounts.
Text Recall
Customers receive text message alerts about recalls on their vehicle. Preferences can be set based on data gathered from the dealer’s database.
Drive Your Milwaukee Dealership’s Marketing Department
Website Interactivity
Keep a record of all communications by securely archiving them. Optimize your website as a powerful marketing tool by giving customers the option to communicate with employees via live chats, TEXTconnect with any employee, schedule appointments, get vehicle information and download coupons.
Simplicity
Conserve time and effort with multi-messaging capabilities, streamline communications with templates for text messages and save time on training with the easy-to-use Dashboard Interface.
Mobility
Stay in touch with customers via secure, legally compliant (with mobile devices) text messages.
Compliance
Fully legally compliant text message communications and associated programs.
Reporting and Analytics
Record and archive all inbound and outbound text messaging securely. A large variety of reports reveal consumer behavior and needs.
What Major Manufacturers & Our Customers Are Saying About TEXT2DRIVE™
Rick Stubbs Talks About His Experience With TEXT2DRIVE
"The ability to send out recall notifications has netted us about an additional $48,000 a month in warranty revenue."
Text Marketing Software For Car Dealerships That WORKS!
"It’s going really well for us. It allows us to communicate with our customers more effectively in a fashion they prefer."
What Rick Walters Thinks Of TEXT2DRIVE
"I do not embrace technology in any way… but it has made my job a lot easier and customers are just elated."