How Hebert's Town & Country Used TEXT2DRIVETM To Transform Their CSI Scores

Herbert's Town & Country

Service
Advocacy

service advocacy

29%

Increase

From 70.6% to 91.6%

Overall
Service Advisor

overall service advisor

26%

Increase

From 75.4% to 94.7%

Fixed
First Visit

fixed-first-visit

10%

Increase

From 85.6% to 94.4%

Surveys
Completed

surveys completed

141%

Increase

From 681 to 1,639

Effective Communication Exhibits Superior Customer Service

Which In Turn Enhances ALL Areas of the Customer Experience

Actual Year-Over-Year CSI Score Card Results Increase From Hebert’s Town & Country

Herbert's Town & Country

The Secret To How We Did It

Take A Page Out Of Our Play Book & Follow This Service Process Flow Chart


Automated Service Reminders Generate Huge Profits

Park Place Lexus of Plano, TX

Response rates are unequaled by direct mail, email campaigns and phone reminders. Results shown are from actual dealerships who use TEXT2DRIVE'S automation software without even offering discounts or coupons.*

Park Place Lexus of Grapevine, TX

Response rates are unequaled by direct mail, email campaigns and phone reminders. Results shown are from actual dealerships who use TEXT2DRIVE'S automation software without even offering discounts or coupons.*

New Country Toyota

Response rates are unequaled by direct mail, email campaigns and phone reminders. Results shown are from actual dealerships who use TEXT2DRIVE'S automation software without even offering discounts or coupons.*

Mike Haggerty success rate

Response rates are unequaled by direct mail, email campaigns and phone reminders. Results shown are from actual dealerships who use TEXT2DRIVE'S automation software without even offering discounts or coupons.*

Courtesy Acura of Littleton, CO

Response rates are unequaled by direct mail, email campaigns and phone reminders. Results shown are from actual dealerships who use TEXT2DRIVE'S automation software without even offering discounts or coupons.*

Fields CDJR Sanford success rate

Response rates are unequaled by direct mail, email campaigns and phone reminders. Results shown are from actual dealerships who use TEXT2DRIVE'S automation software without even offering discounts or coupons.*

Fields CDJR success rate

Response rates are unequaled by direct mail, email campaigns and phone reminders. Results shown are from actual dealerships who use TEXT2DRIVE'S automation software without even offering discounts or coupons.*

Fields Cadillac success rate

Response rates are unequaled by direct mail, email campaigns and phone reminders. Results shown are from actual dealerships who use TEXT2DRIVE'S automation software without even offering discounts or coupons.*

Eddy's Toyota of Wichita, KS

Response rates are unequaled by direct mail, email campaigns and phone reminders. Results shown are from actual dealerships who use TEXT2DRIVE'S automation software without even offering discounts or coupons.*

Larry H Miller CDJR success rate

Response rates are unequaled by direct mail, email campaigns and phone reminders. Results shown are from actual dealerships who use TEXT2DRIVE'S automation software without even offering discounts or coupons.*

BMW of Winter Park, FL

Response rates are unequaled by direct mail, email campaigns and phone reminders. Results shown are from actual dealerships who use TEXT2DRIVE'S automation software without even offering discounts or coupons.*

Wickstrom Ford success rate

Response rates are unequaled by direct mail, email campaigns and phone reminders. Results shown are from actual dealerships who use TEXT2DRIVE'S automation software without even offering discounts or coupons.*

Automated Service Reminders Generate Huge Profits

Park Place Lexus of Plano, TX

Response rates are unequaled by direct mail, email campaigns and phone reminders. Results shown are from actual dealerships who use TEXT2DRIVE'S automation software without even offering discounts or coupons.*

Park Place Lexus of Grapevine, TX

Response rates are unequaled by direct mail, email campaigns and phone reminders. Results shown are from actual dealerships who use TEXT2DRIVE'S automation software without even offering discounts or coupons.*

New Country Toyota

Response rates are unequaled by direct mail, email campaigns and phone reminders. Results shown are from actual dealerships who use TEXT2DRIVE'S automation software without even offering discounts or coupons.*

Mike Haggerty success rate

Response rates are unequaled by direct mail, email campaigns and phone reminders. Results shown are from actual dealerships who use TEXT2DRIVE'S automation software without even offering discounts or coupons.*

Courtesy Acura of Littleton, CO

Response rates are unequaled by direct mail, email campaigns and phone reminders. Results shown are from actual dealerships who use TEXT2DRIVE'S automation software without even offering discounts or coupons.*

Fields CDJR Sanford success rate

Response rates are unequaled by direct mail, email campaigns and phone reminders. Results shown are from actual dealerships who use TEXT2DRIVE'S automation software without even offering discounts or coupons.*

Fields CDJR success rate

Response rates are unequaled by direct mail, email campaigns and phone reminders. Results shown are from actual dealerships who use TEXT2DRIVE'S automation software without even offering discounts or coupons.*

Fields Cadillac success rate

Response rates are unequaled by direct mail, email campaigns and phone reminders. Results shown are from actual dealerships who use TEXT2DRIVE'S automation software without even offering discounts or coupons.*

Eddy's Toyota of Wichita, KS

Response rates are unequaled by direct mail, email campaigns and phone reminders. Results shown are from actual dealerships who use TEXT2DRIVE'S automation software without even offering discounts or coupons.*

Larry H Miller CDJR success rate

Response rates are unequaled by direct mail, email campaigns and phone reminders. Results shown are from actual dealerships who use TEXT2DRIVE'S automation software without even offering discounts or coupons.*

BMW of Winter Park, FL

Response rates are unequaled by direct mail, email campaigns and phone reminders. Results shown are from actual dealerships who use TEXT2DRIVE'S automation software without even offering discounts or coupons.*

Wickstrom Ford success rate

Response rates are unequaled by direct mail, email campaigns and phone reminders. Results shown are from actual dealerships who use TEXT2DRIVE'S automation software without even offering discounts or coupons.*

Schedule a
Test Drive Today

Come Ride With Us Text2Drive mobile icon

Copyright 2019 TEXT2DRIVE, LLC | Leading Text Marketing & Sales Software for Auto Dealerships