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Video Capabilities


Video Capabilities

Video Communications Via Text Message Speed Up Service Approvals & Increase Vehicle Sales

Do you want your dealership to run more smoothly and become more profitable? The TEXT2DRIVETM App can help you achieve both goals. Give your associates from service to sales the freedom to work with customers from anywhere in the dealership.

Tap into valuable data; all text communications (videos, photos & SMS) are recorded and stored within the CRM software and are easily accessible. You never have to worry about an employee leaving and losing the data again because information is never actually on a personal device.

video texting app for service and sales departments


Customer Pay Increase

When Video Is Sent Compared To When It’s Not

Video Increases Repair Order Revenue

Gain Customer Trust

Service technicians can send customers videos via text messaging in which they point out the repairs that need to or should be made. Seeing the recommended work firsthand communicates to customers that the proposed repairs are necessary and real.

Dependable Quality Control

While we recommend that the service technician send multi-point inspection videos directly to customers, each service department has the option to require that the service advisor review the videos prior to the technician sending them. This ensures the quality is up to your dealership’s standards and the technician’s commentary is easy to understand.

Sell to Customers Anywhere

Show a new or used vehicle to a customer anytime, even if they are offsite. Salespeople can text message 360 tours of the vehicle or videos featuring specific parts of the car including the exterior, interior, engine, and wheels.

Did you know that people are 85% more likely to buy a product after viewing a video of that product? Well, it’s true!

Better Internal Communications Equal Better Customer Service

Service advisors, service technicians and salespeople can all communicate easily with one another to create a smooth experience for customers. Plus, they can touch base to optimize selling opportunities for both the service and sales department.

TEXT2DRIVE Mobile App - Customer Records of Media Sent

Display and send all photos associated with a customer’s repair order.

TEXT2DRIVE Mobile App - Repair Order Information

OP codes and declined services are displayed in the repair order.

TEXT2DRIVE Mobile App - Search by VIN Scan via your phone's camera

Use the VIN scan, RO number, or tag number to find vehicle information.

TEXT2DRIVE Mobile App - Video Communications up to 3 minutes

Dealership staff members can take photos or 3-minute videos.

Book A Demo & See Video Communications In Action

Come Ride With Us

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