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T2D CONNECT Vehicle Health Report

T2D CONNECT is the text messaging ‘vehicle’ that delivers Vehicle Health Report (VHR) information directly to customers’ cell phones.

All T2D CONNECT VHR text messages are ‘two-way’ and open the door to improved customer satisfaction and retention. Customers are elated to be provided with a quick and easy way to communicate with their dealer regarding any issue involving their vehicle.

Dealers simply access Mopar’s On Demand Platform and select T2D CONNECT. When a dealer’s customer has a Vehicle Health Report notification that is ready, it will be sent automatically. In seconds, customers will be notified via text and asked if they need assistance with the reported vehicle’s health issue?

T2D CONNECT VHR Text Message Settings

Texts are sent at 3 PM dealership time
Only sent Monday-Friday
Any Saturday/Sunday messages will be sent on Monday
Message responses are defaulted to the Service Department
Service Department phone number is used as the default phone number

Eligible Customers

Owners of vehicles sold at each dealership when a service Light comes on
Customers Enrolled in U-Connect (Enroll at Vehicle Purchase or download U-Connect app)
Vehicles 2015 and newer

eligible customer for T2D Connect VHR Program

Service Lights Enrolled In The Vehicle Health Report Program

Malfunction Indicator
Anti-lock Brake System
Brake Warning
Charging System
Electronic Throttle Control
Airbag Warning
Engine Temperature Warning
Transmission Temperature Warning

Tire Pressure Monitoring System
Gas Cap Indicator
Oil Change Due
Water in Fuel Warning
Diesel Particulate
Diesel Exhaust
Blind Spot
Hot Oil

Service Lights Enrolled In The Vehicle Health Report Program

THE TEXT2DRIVE DIFFERENCE

These Features are Critical for Ensuring your Text Messaging Communications Software is Effective

The fact is, all text messaging communication platforms are not created equal. Most lack features that are critical for helping your dealership increase service revenue, boost vehicle sales and improve Customer Satisfaction Index (CSI) scores.

Download the TEXT2DRIVE Difference E-Book