T2D CONNECT is the text messaging ‘vehicle’ that delivers Vehicle Health Report (VHR) information directly to customers’ cell phones.
All T2D CONNECT VHR text messages are ‘two-way’ and open the door to improved customer satisfaction and retention. Customers are elated to be provided with a quick and easy way to communicate with their dealer regarding any issue involving their vehicle.
Dealers simply access Mopar’s On Demand Platform and select T2D CONNECT. When a dealer’s customer has a Vehicle Health Report notification that is ready, it will be sent automatically. In seconds, customers will be notified via text and asked if they need assistance with the reported vehicle’s health issue?
