TEXT2DRIVE’s Group Chat is another useful feature of our Auto Dealership Text Messaging Software. It allows any manager or employee the ability to create chat rooms to communicate with an entire group of other employees. Useful for sending group messages to individual departments or the entire dealership.
The Mobile Operations Module Now Supports Video
TEXT2DRIVETM has re-created its Mobile Operations Module (MOM). Now anyone at an auto dealership can text video communications to their customers. The service department can notify a customer of service issues, and the sales department can send video of a vehicle for sale.
TEXT2DRIVETM believes that a dealership’s data should be used to increase vehicle sales and to give customers an opportunity to enjoy the numerous manufacturer incentives that are available.
With our new Service-To-Sales feature, all a Sales Manager has to do is select the year, make, and model of customer vehicles that are attractive for used car buyers and create a campaign to locate those cars within the dealer’s own customer base.
When one of the vehicles selected for the “buy back” campaign enters the dealer’s service drive, sales managers are alerted by the receipt of a “push notification” within their TEXT2DRIVETM Dashboard announcing that a customer with a vehicle they may be interested in has arrived. All of this is accomplished using the TEXT2DRIVETM powerful data routing and automation.
Online Payments & Invoicing
TEXT2DRIVETM now affords any dealer and any dealership department the ability to send customer invoices via text and allow customers to pay those invoices online. Parts, Sales, Service, Body Shop, makes no difference when a dealer deploys the TEXT2DRIVETM Online Invoicing feature.
Take a look and you’ll see huge value and added customer advocacy when waiting in line to pay a bill is history and faxing credit card information becomes a faint memory. At TEXT2DRIVETM, we “drive” text communications further & faster.
Tablet Text Communications Interface
Tablet devices have become almost mandatory service advisor hardware at many auto dealerships today. The TEXT2DRIVETM Development Team, who are always pushing the technology envelope wider and wider, have created the perfect companion for any service advisor who uses a tablet in their service drive.
The Tablet Text Communication Interface provides all of the functionality of our desktop version. It works perfectly alongside tablet write up software and DMS add-ons. Advisors are never chained to their desks and will never miss a customer text communication when they login to The Tablet Text Communication Interface. iPad, Android, Surface, makes no difference. The Tablet Text Communication Interface is another great addition to the Powerful Suite of TEXT2DRIVETM software features.