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TEXT2DRIVETM
Drive Your Erie, PA Dealership Further, Faster With Our Text Marketing & Sales Software

Erie, Pennsylvania Dealerships Depend on TEXT2DRIVETM for Improving CSI Scores, Streamlining Communications & Increasing Revenue

The makers of TEXT2DRIVETM developed the full-featured communications platform to fulfill the unique needs of auto dealerships. As a result, features like Speed CheckOut™ and automated alerts accelerate revenue generation and deliver exemplary customer satisfaction for dealerships. Dealers are better able to win customers’ trust and nurture customer satisfaction to bolster profitability.

TEXT2DRIVE ensures full legal compliance with cellular providers and federal regulations for SMS and text messaging marketing consumers. The full-featured communications platform was created by an attorney with all legal ramifications of communicating with customers taken into account. This is one of the many reasons that auto dealers, sales managers, service directors and parts managers in Erie, Pennsylvania and across the United States, Mexico, Puerto Rico and Canada depend on TEXT2DRIVE™ to support operations on a daily basis.

WATCH TEXT2DRIVETM FEATURES OVERVIEW IN ACTION

WATCH A DEMO OF TEXT2DRIVETM IN ACTION

94% of Consumers Prefer Auto Dealers That Can Text Message

auto dealer benefits that use our text messaging software

Key Text Messaging Features

  • Full legal compliance eliminates the risk of fines 
  • Two-way text communications
  • No hidden usage costs for unlimited users and unlimited texting
  • Protection of personal privacy 
  • Service reminders generate high response rates 
  • Individuals and departments can communicate with text messaging and group chat capabilities 
  • Do away with unanswered voicemails and telephone tag
  • DMS certified & integrated
  • Standard templates eliminate manual text entry 
  • A single, central source for all dealership communications 
  • Compatible with any device or computer 
  • Website integration
  • Cloud-based, real-time
  • Employees can text message from anywhere onsite or offsite for improved mobility
  • Security
auto dealers can streamline their service department by using our software

Service Department

  • Lightning-fast status updates
  • Crystal clear, fast Repair Order (RO) authorizations eliminate misunderstandings
  • Service completion notification alerts
  • CSI surveys requests are automated
  • Accept customer payments via text message
  • No more unwelcome surprises and long checkout lines
car dealers can connect to customers better and close more sales

Sales Department

  • Highest communication open rate
  • Protect employee personal phone numbers and make communications 10x faster
  • Potential for 100% increase in sales conversions
  • Expanded marketing database
  • Software is intuitive & easy to learn
  • Less time struggling to learn technology leaves more time to sell
  • The freedom to move around freely while using the system

Interesting Statistics About Pennsylvania’s Auto Industry

Erie-PA

TEXT2DRIVETM Services Your Auto Dealership Needs

Drive More Sales When You Text Message

TEXT2DRIVETM has become a “must” for Sales Managers focused on improving ROI and increasing sales for dealerships:

  • Manage sales staff more efficiently.
  • Save time on training workers who lack technology proficiency by utilizing their familiarity with text messaging.
  • Provide vehicle descriptions to prospective car buyers & easily answer their questions to engage them.
  • Effortlessly search product inventory, locate and target pre-owned cars to offer for “buy-back” programs.
  • Smooth out external communications and internal communications within the dealerships.

Achieve Smoother Overall Operations When You Text

TEXT2DRIVETM is the solution Service Managers trust when they want to improve efficiency in the service departments and achieve customer satisfaction:

  • Streamlined and reliable communication bolster CSI scores
  • Benefit repair schedules through better management by generating higher commissions, reducing downtime from missed appointments and ultimately increasing service department revenue
  • Eliminate telephone tag. Communicating via text means that employees no longer have to wait for customers to respond
  • Templates eliminate the need to manually key
  • Customer cell phone numbers do not require manual entry
  • Automatic routing of text messages and customer calls to the appropriate person or department
  • Widespread use of text messaging makes it easy and fast to learn and adopt the software.

The TEXT2DRIVETM Difference

“I’ve found the implementation of the Text2Drive software extremely beneficial to the everyday operations at our dealership. Whether it be reaching out after a new car sale to verify the new owner is 100% satisfied or in the service department where I use Text2Drive on a hourly basis to communicate average wait times, part status updates and to sell required and recommended repairs. Text2Drive has made communication with our consumer base much easier to establish in a time where the average person would prefer a quick text over a phone call.”

– Mike Mckinney, Service Advisor at Reedman Toll CDJR
Springfield, Pennsylvania

New Features

We “Drive” Text Communications

Pay, approve and authorize invoices in 3 simple steps.
For Fiat Chrysler automobile dealerships (Chrysler, Dodge, Jeep and Ram) – An alert is sent to the dealership when a customer’s check engine light comes on.
Vehicle search history and customer profiles are easily accessible.
Clickable invites allow customers to save service dates in their smartphone calendars.
Record/archive conversations and conceal your personal cell phone number when you call customers.
Easily and instantly communicate with a group of employees, individual departments or even the entire dealership.
Securely and legally communicate with customers using this extension of the communication platform.
Gain customer trust by using the mobile app to send them videos of service issues and before-and-after pictures of car repairs.
Send customers invoices and accept payments via text messages. Customers can use E-Signature to sign their invoices securely and electronically from their phone.
Full desktop functionalities are available for iPad, Android and Surface tablets.

Drive Your Erie Dealership’s Sales Department

Connect to highly engaged leads when shoppers text the stock number of any vehicle on your dealership’s website, ad, or even a window sticker. They’ll instantly receive vehicle photos and information while beginning a “live” text conversation.
Share information about vehicles via text and connect to the sales department with interactive website widgets.
Use the model, make and year of desired vehicles to quickly locate pre-owned cars in the service bay.
Full-featured text messaging service and sales software for optimized customer communications available via BDC eMarketing.

Drive Your Erie Dealership’s Service Department

Improve the odds of customer satisfaction with service department messages that are automatically routed to ensure the appropriate team member receives them.
The entire customer service and vehicle maintenance process is automated, beginning with the point of purchase and starting again when the customer replaces their vehicle or purchases an additional vehicle.
Higher response rates improve ROI even without using coupons or discounts.
Send customers text message alerts about recalls on their vehicle. You can set preferences based on data gathered from your dealership database.

Drive Your Erie Dealership’s Marketing Department

Securely archive all communications to keep a detailed record. Optimize your website as a powerful marketing tool by giving customers the option to download coupons, get vehicle information, communicate with employees via live chats and TEXTconnect with any employee.
Conserve effort and time with multi-messaging capabilities, streamline communications with templates for text messages and save time on training with the user intuitive Dashboard Interface.
Secure, legally compliant (with mobile devices) text messages make it easy to stay in touch with customers.
Easily create and customize keyword campaigns for any service department promotion such as oil changes.
Fully legally compliant text message communications and associated programs.
Securely record and archive all inbound and outbound text messages. A large variety of reports provides insight into consumer behavior and needs.

What Major Manufacturers & Our Customers Are Saying About TEXT2DRIVETM

Rick Stubbs Talks About His Experience With TEXT2DRIVE

“The ability to send out recall notifications has netted us about an additional $48,000 a month in warranty revenue”

Text Marketing Software For Car Dealerships That WORKS!

“It’s going really well for us. It allows us to communicate with our customers more effectively in a fashion they prefer.”

What Rick Walters Thinks Of TEXT2DRIVE

“I do not embrace technology in any way… but it has made my job a lot easier and customers are just elated”

Schedule A Test Drive Today Erie, PA!

Come Ride With Us

Copyright 2020 TEXT2DRIVE, LLC | Leading Text Marketing & Sales Software for Auto Dealerships