TEXT2DRIVE™
Drive Your Denver Dealership Further, Faster with our Text Marketing & Sales Software
TEXT2DRIVE™ Helps Denver Dealerships Streamline Communications & Achieve Higher Customer Satisfaction Rates
Developed specifically for the unique needs of auto dealerships, TEXT2DRIVE™ is a full-featured text messaging platform that optimizes communications between staff and customers. The software improves operations and customers’ experience to ultimately increase profitability.
It does this while ensuring full legal compliance with all federal and cellular provider text messaging and SMS marketing laws. This is one of many reasons auto dealers, sales managers, service directors, and parts managers in Denver, Colorado and across the United States, Mexico, Puerto Rico, and Canada rely on TEXT2DRIVE™ every day.
WATCH TEXT2DRIVE™ FEATURES OVERVIEW IN ACTION
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94% of Consumers Prefer Auto Dealers That Can Text Message
Key Text Messaging Features
- Eliminate the risk of fines with full legal compliance
- Two-way text communications
- Unlimited users and unlimited texting with no hidden usage costs
- Protection of personal privacy
- High response rate courtesy of service reminders
- Individuals and departments can communicate with text messaging and group chat capabilities
- Eliminate telephone tag and unanswered voicemails
- DMS certified & integrated
- No need for manual text entry thanks to standard templates
- Single, central source for all dealership communications
- Compatible with any computer or device
- Website integration
- Cloud-based, real-time
- Improved mobility due to the ability to text message onsite or offsite
- Security
Streamline Service Department
- Status updates are lightning fast
- Eliminate misunderstandings with crystal clear, fast Repair Order (RO) authorizations
- Service completion notification alerts
- Automated CSI surveys
- Accept customer payments via text message
- No more long checkout lines and unwelcome surprises
Close More Sales
- Highest communication open rate
- Make communications 10x faster and protect personal phone numbers
- Potential for 100% increase in sales conversions
- Expanded marketing database
- Intuitive software is easy for anyone to learn
- More time to sell thanks to less time spent struggling to learn technology
- The freedom to move around freely while using the system
Text Messaging Speeds Ahead with Millennials In Colorado
In the era of taxi cabs, public transportation, Uber and other options to get from point A to point B, millennials are not as into cars as previous generations were. This ambivalence underscores why the service department is more important than ever as a source of revenue generation.
While cars may not carry as much weight with millennials, those who live in the state of Colorado can boast of two automobile-centric titles. The longest continuous street in the United States is Colfax Avenue in Denver and the highest paved road in North America is a road that leads to Mt. Evans. You could say that Colorado is racing ahead when it comes to automobile infrastructure.
How can your Denver auto dealership outpace competitors to win more profitability? Millennials and the generations coming up after them are very much interested in – even passionate about – text messaging. Even the older generations have turned to texting as a convenient way to communicate. If you want to engage, notify and sell to your customers, a text messaging platform is the way to go.
TEXT2DRIVE™ Services Your Auto Dealership Needs
Drive More Sales When You Text Message
TEXT2DRIVE™ has become a "must" for Sales Managers focused on increasing sales and improving dealership ROI:
- Managing sales staff is easier
- Text messaging is intuitive and most people already know how thereby saving time on training older workers who lack technology proficiency
- It is easy to engage leads and communicate with them, from answering questions to providing vehicle descriptions
- Effortlessly search product inventory, locate and target pre-owned cars to offer for "buy-back" programs
- Streamline communications between employees and between the dealership and customers
Achieve Smoother Overall Operations When You Text
Service Managers turn to TEXT2DRIVE™ when they want to improve customer satisfaction and create more efficient service departments:
- CSI scores improve due to streamlined and reliable communication with customers
- Repair schedules benefit from better management and improved efficiency – reducing downtime from missed appointments and generating higher commissions and shop revenue
- Telephone tag is eliminated because employees no longer have to wait for customers to respond
- Manual keying is no longer necessary thanks to templates
- Customer cell numbers do not require manual entry
- Customers are automatically routed to the appropriate department or person
- The software is easy to use and quick to adopt thanks to widespread use of text messaging
The TEXT2DRIVE™ Difference
Trusted Partner. Proven Performer. Industry Leader.
"Text2Drive is a great tool for the service department. I use the app on my iPad and phone. It is super easy to use to communicate with my customers using texts or pictures."
— Robert Ward, Service Supervisor at Audi Denver
New Features
E-Signature Speed CheckOut™
Approve, pay and authorize invoices in 3 easy steps.
Vehicle Health Report (VHR)
An alert is sent to the dealership when the check engine light in a customer’s vehicle comes on.
Upgraded History Profiles
Customer profiles and vehicle search history are easily accessed and located.
Calendar Invite
Customers can save service dates in their smartphone calendars with clickable invites.
Click-to-Call
Conceal your personal cell phone number and record/archive conversations when you call customers.
Group Chat
Touch base with individual departments, a group of employees or the entire dealership.
TEXT2DRIVE™ Mobile App
This extension of the communication platform allows you to communicate with customers securely and legally.
Video Capabilities
Send customers before-and-after photographs of car repairs and videos of any service issues that need to be addressed with our Mobile App.
Online Payments and Invoicing
Send invoices and accept payments via text messages. Customers can sign their invoice electronically and securely right from their phone using E-Signature.
Tablet Text Communications Interface
Give iPad, Android, Surface tablets full desktop functionalities.
Drive Your Denver Dealership’s Sales Department
Lead Generation
Connect with shoppers and send responses to customer inquiries (with videos and photos) via texts that include stock numbers.
Sales Interactivity
Texting information about vehicles and interactive website widgets that connect users to the sales department.
Service to Sales Mining
Use the year, make and model of desired vehicles to easily locate pre-owned cars in the service bay.
Business Development Center eMarketing Functionality
BDC eMarketing is equipped with full-featured text messaging sales and service software to optimize customer communications.
Drive Your Denver Dealership’s Service Department
Automated Text Messaging
Messages to and from the service department are automatically routed according to who should receive each message, which type of message is sent and when.
Automated Workflows
The entire customer service and vehicle maintenance process are automated, from point of purchase up to and including the purchase of a replacement or additional vehicle.
Automated Service Reminders
Improve ROI with better response rates to text service reminders even if no discounts or coupons are offered.
Text Recall
Alert customers via text when there is a recall on their vehicle. You can set your preferences based on data we gather from your dealer’s database.
Drive Your Denver Dealership’s Marketing Department
Website Interactivity
Fulfill your website’s potential as a marketing tool and offer customers the ability to TEXTconnect with any employee, download coupons, get vehicle information, communicate with employees via live chats, and schedule appointments. You can also securely archive all communications.
Simplicity
The Dashboard Interface is easy to use, templates are available for text messages to facilitate smooth and error-free communications and multi-messaging capabilities conserve time and effort.
Mobility
Communicate securely with customers via text messages that are legally compliant with their mobile devices.
Compliance
Rest assured that all customer text messages and associated programs are fully legally compliant.
Reporting and Analytics
Generate a variety of consumer reports to reveal consumer needs and behavior, and securely record and archive all inbound and outbound text messaging.
What Major Manufacturers & Our Customers Are Saying About TEXT2DRIVE™
Rick Stubbs Talks About His Experience With TEXT2DRIVE
"The ability to send out recall notifications has netted us about an additional $48,000 a month in warranty revenue."
Text Marketing Software For Car Dealerships That WORKS!
"It’s going really well for us. It allows us to communicate with our customers more effectively in a fashion they prefer."
What Rick Walters Thinks Of TEXT2DRIVE
"I do not embrace technology in any way… but it has made my job a lot easier and customers are just elated."