TEXT2DRIVE^TM
Drive Your Chicago Dealership Further, Faster with our Text Marketing & Sales Software

Chicago Dealerships Can Increase Customer Satisfaction & Improve Communications With TEXT2DRIVE^TM

TEXT2DRIVE^TM is a text messaging platform developed specifically for the unique needs of auto dealerships. It is the only full-featured text platform that optimizes communications both within the auto dealership and, most importantly, with customers to greatly improve their experience and, ultimately, improve efficiency and profitability.

Truly an industry game changer, TEXT2DRIVE^TM ensures full legal compliance with all federal and cellular provider regulations regarding text messaging. Which is why auto dealers, service directors and parts managers in Chicago, IL and across the United States, Mexico, Puerto Rico and Canada rely on us every day.

WATCH TEXT2DRIVE^TM FEATURES OVERVIEW IN ACTION

WATCH A DEMO OF TEXT2DRIVE^TM IN ACTION

View our Group Chat demo video on YouTube here.

98%

Text Messaging Open Rate

Email has 20% open rate.

Phone has 9% open rate.

45%

Sales & Service Response Rate

Email has 6% response rate.

Phone has 9% response rate.

90 Seconds

Text Messaging Response Time

Email was 90 minutes.

Phone was 4 hours.

40%

Higher Text Marketing Conversions

Texting during sales process increased conversions by 100%.

94% of Consumers Prefer Auto Dealers That Can Text Message

auto dealer benefits that use our text messaging software

Key Text Messaging Features

Legally compliant, eliminate the risk of potential fines
Two-way text communications
Unlimited users, unlimited texting—No hidden usage costs
Protect personal privacy
Service reminders get a high response rate
Text and group chat between individuals and departments
No more voicemail/telephone tag
DMS Integrated & Certified
Standard templates eliminate manual text entry
Single source for all dealership communications
Runs on any computer or device
Integrates with your website
Real-time, cloud-based
You’re not chained to a desk, text messaging can be performed anywhere
Secure

Click to See Full List of Features

auto dealers can streamline their service department by using our software

Streamline Service Department

Faster status updates
Quicker “no misunderstandings” Repair Order (RO) authorizations
Timely pick-up notifications when service is completed
Automatic CSI survey transmittal
Customer invoices are paid via text
No long lines or surprises at checkout

Click to See More Service Dept Features

Close More Sales

Highest open rate of any communication
10x faster than phone calls and personal phone numbers are protected
Increase sales conversions by 100%
Grows your marketing database
Easy learning curve
Spend more time selling, less time fooling with technology
You’re not shackled to your desk

Click to See More Sales Dept Features

Cars And The Chicago Lifestyle

When it comes to cars and cell phones, millennials are ambivalent about one and very much taken with the other. Care to guess which is which?

Maybe millennials aren’t as obsessed with cars the way their parents were. But there’s a reason why the nation’s third-largest city and Midwest cultural mecca hosts an annual car show. Chicago, IL is a car town. According to Crain’s Chicago Business, dealerships are continuing to expand, even as sales are somewhat in decline. How does your auto dealership stand out from the competition? One highly effective way is to provide text messaging services that improve customer satisfaction, promote long-term loyalty and generate new sales opportunities.

Oh, and those millennials? Maybe they don’t love their cars as much as their cell phones, but auto dealer that text—the way millennials prefer to communicate—is the best way to ensure even reluctant car owners are enthused about doing business with you.

Here are some interesting auto industry statistics about Illinois:

Illinois was ranked 4th in the most automobile registrations in the U.S. in 2017
The auto industry has created 262,423 jobs in Illinois
Car sales in Illinois topped $20.15 billion in 2018 according to Auto Alliance
Even with all the transportation options, the city of Chicago still averages 1 vehicle per household
There are 750 auto dealers in Chicago, IL alone

text messaging software for Chicago, IL dealerships

TEXT2DRIVE^TM Services Your Auto Dealership Needs

Drive More Sales When You Text Message

Here’s why sales managers consider TEXT2DRIVE^TM integral to boosting sales and increasing dealership ROI:

Makes it easier to manage sales staff
Easy-to-use text messaging eliminates extensive training and time wasted on the continual instruction of older workers who are not technology-proficient
Easily connect and engage with leads, answer questions and provide vehicle descriptions
Effortless and quick capability to locate pre-owned cars for “buy-back” programs, search product inventory
Optimize customer and employee communications

Achieve Smoother Overall Operations When You Text

Here’s why service managers rely on TEXT2DRIVE^TM to improve customer satisfaction and service department efficiency:

Improved CSI scores thanks to better and more accurate communications with customers
Better management and efficiency of repair schedules reduces downtime from missed appointments and results in higher commissions and overall shop revenues
No waiting for customers to get back to you; eliminated telephone tag
Templates eliminate manual keying of messages
No need to dial or manually enter customer cell numbers
Automatic routing of the customer to right department or person
Easy learning curve, quick adoption in use of text messaging

The TEXT2DRIVE^TM Difference

Trusted Partner. Proven Performer. Industry Leader.

“Text2Drive is an innovative product and it makes my job so much easier. I’m texting you a big thank you!”
— Andy Pak, Service Advisor, McGrath Lexus of Chicago

New Features

E-Signature Speed CheckOut^TM

3-step process to approve, pay and authorize invoices.

Group Chat

Communicate with a group of employees, individual departments or the entire dealership.

Vehicle Health Report (VHR)

When the check engine light is activated in a customer’s vehicle, an alert is automatically sent to the dealership.

TEXT2DRIVE^TM Mobile App

Communicate with customers securely and legally using our Mobile App, an extension of the communication platform.

Upgraded History Profiles

Easy searchability and comprehensive access to customer profiles and vehicle search history.

Video Capabilities

Use our Mobile App to send customers photographs of car repairs and videos of any issues that arise.

Calendar Invite

Send a click-able invite for customers to save service dates to their mobile phones.

Online Payments and Invoicing

Text invoices and receive payments. With E-Signature, customers can sign their invoice electronically right from their phone.

Click-to-Call

Call customers without sharing your personal cell phone number and record/archive conversations.

Tablet Text Communications Interface

Brings full desktop functionalities to iPad, Android, Surface tablets.

New Features Increase Opportunities to Connect with Your Customers

Drive Your Chicago Dealership’s Sales Department

Lead Generation

Get connected with shoppers; text response (with video) to customer inquiries containing stock numbers.

Service to Sales Mining

Easily locate pre-owned cars using the year, make and model of desired vehicles that enter your service bay.

Sales Interactivity

Interactive vehicle search and text communication of vehicle information.

Business Development Center eMarketing Functionality

Optimizes customer communications with full-featured text messaging sales and service software.

Drive Sales with the Full-Featured TEXT2DRIVE^TM Communications Platform

Drive Your Chicago Dealership’s Service Department

Automated Text Messaging

Puts service department on cruise control with automatic routing of who receives a message, which type of message is sent and when.

Automated Service Reminders

Higher response rates to text service reminders (even without offering discounts/coupons) improve dealer ROI.

Automated Workflows

Quickly connect to customers, automated management of customer service and vehicle maintenance from point of purchase up to an including the purchase of a replacement or additional vehicle.

Text Recall

Text recall notices fast and efficiently to ensure your customers are driving safely. We gather the data from your dealer’s database and you set your preferences.

Targeted Automation & Service Parts Workflow Interface Using TEXT2DRIVE^TM

Drive Your Chicago Dealership’s Marketing Department

Website Interactivity

Engage customers in real-time from your dynamic website, TEXTconnect with any employee, download coupons, get vehicle information, conduct live chats, schedule appointments, archive all communications.

Compliance

Enjoy “legal peace of mind” that all customer text messages and associated programs are fully legally compliant.

Simplicity

Easy-to-use and powerful Dashboard Interface, templated text messages ensure easy and error-free communications, multi-messaging capabilities save time and effort.

Reporting and Analytics

All inbound and outbound text messaging recorded and securely archived; the database can generate a range of customized reports to better understand consumer behavior and needs.