Drive Your Chicago Dealership Further, Faster with our Text Marketing & Sales Software
Chicago Dealerships Can Increase Customer Satisfaction & Improve Communications With TEXT2DRIVE™
TEXT2DRIVE™ is a text messaging platform developed specifically for the unique needs of auto dealerships. It is the only full-featured text platform that optimizes communications both within the auto dealership and, most importantly, with customers to greatly improve their experience and, ultimately, improve efficiency and profitability.
Truly an industry game changer, TEXT2DRIVE™ ensures full legal compliance with all federal and cellular provider regulations regarding text message marketing laws. Which is why auto dealers, service directors and parts managers in Chicago, IL and across the United States, Mexico, Puerto Rico and Canada rely on us every day.
WATCH TEXT2DRIVE™ FEATURES OVERVIEW IN ACTION
94% of Consumers Prefer Auto Dealers That Can Text Message
Key Text Messaging Features
- Eliminate the risk of fines with full legal compliance
- Two-way text communications
- Unlimited users and unlimited texting with no hidden usage costs
- Protection of personal privacy
- High response rate courtesy of service reminders
- Individuals and departments can communicate with text messaging and group chat capabilities
- Eliminate telephone tag and unanswered voicemails
- DMS certified & integrated
- No need for manual text entry thanks to standard templates
- Single, central source for all dealership communications
- Compatible with any computer or device
- Website integration
- Cloud-based, real-time
- Improved mobility due to the ability to text message onsite or offsite
Streamline Service Department
- Status updates are lightning fast
- Eliminate misunderstandings with crystal clear, fast Repair Order (RO) authorizations
- Service completion notification alerts
- Automated CSI surveys
- Accept customer payments via text message
- No more long checkout lines and unwelcome surprises
Close More Sales
- Highest communication open rate
- Make communications 10x faster and protect personal phone numbers
- Potential for 100% increase in sales conversions
- Expanded marketing database
- Intuitive software is easy for anyone to learn
- More time to sell thanks to less time spent struggling to learn technology
- The freedom to move around freely while using the system
Cars And The Chicago Lifestyle
When it comes to cars and cell phones, millennials are ambivalent about one and very much taken with the other. Care to guess which is which?
Maybe millennials aren’t as obsessed with cars the way their parents were. But there’s a reason why the nation’s third-largest city and Midwest cultural mecca hosts an annual car show. Chicago, IL is a car town. According to Crain’s Chicago Business, dealerships are continuing to expand, even as sales are somewhat in decline. How does your auto dealership stand out from the competition? One highly effective way is to provide text messaging services that improve customer satisfaction, promote long-term loyalty and generate new sales opportunities.
Oh, and those millennials? Maybe they don’t love their cars as much as their cell phones, but auto dealer that text—the way millennials prefer to communicate—is the best way to ensure even reluctant car owners are enthused about doing business with you.
Here are some interesting auto industry statistics about Illinois:
- Illinois was ranked 4th in the most automobile registrations in the U.S. in 2017
- The auto industry has created 262,423 jobs in Illinois
- Car sales in Illinois topped $20.15 billion in 2018 according to Auto Alliance
- Even with all the transportation options, the city of Chicago still averages 1 vehicle per household
- There are 750 auto dealers in Chicago, IL alone
TEXT2DRIVE™ Services Your Auto Dealership Needs
Drive More Sales When You Text Message
Here’s why sales managers consider TEXT2DRIVE™ integral to boosting sales and increasing dealership ROI:
- Makes it easier to manage sales staff
- Easy-to-use text messaging eliminates extensive training and time wasted on the continual instruction of older workers who are not technology-proficient
- Easily connect and engage with leads, answer questions and provide vehicle descriptions
- Effortless and quick capability to locate pre-owned cars for "buy-back" programs, search product inventory
- Optimize customer and employee communications
Achieve Smoother Overall Operations When You Text
Here’s why service managers rely on TEXT2DRIVE™ to improve customer satisfaction and service department efficiency:
- Improved CSI scores thanks to better and more accurate communications with customers
- Better management and efficiency of repair schedules reduces downtime from missed appointments and results in higher commissions and overall shop revenues
- No waiting for customers to get back to you; eliminated telephone tag
- Templates eliminate manual keying of messages
- No need to dial or manually enter customer cell numbers
- Automatic routing of the customer to right department or person
- Easy learning curve, quick adoption in use of text messaging
The TEXT2DRIVE™ Difference
Trusted Partner. Proven Performer. Industry Leader.
"Text2Drive is an innovative product and it makes my job so much easier. I’m texting you a big thank you!"
— Andy Pak, Service Advisor, McGrath Lexus of Chicago
Drive Your Chicago Dealership’s Sales Department
Drive Your Chicago Dealership’s Service Department
Drive Your Chicago Dealership’s Marketing Department
What Major Manufacturers & Our Customers Are Saying About TEXT2DRIVE™
Rick Stubbs Talks About His Experience With TEXT2DRIVE
"The ability to send out recall notifications has netted us about an additional $48,000 a month in warranty revenue."
Text Marketing Software For Car Dealerships That WORKS!
"It’s going really well for us. It allows us to communicate with our customers more effectively in a fashion they prefer."
What Rick Walters Thinks Of TEXT2DRIVE
"I do not embrace technology in any way… but it has made my job a lot easier and customers are just elated."