Key Performance Indicator Archives - Text2Drive

Dealers Earned A $282 per Repair Order Using Safety Recall Text Alerts

Are vehicle safety recalls a problem for your service department?  Wait, how is this possible? Between being mandated by law, issued by manufacturers and no additional cost to the consumer, safety recalls are a gold mine for any dealership. The problem is, this gold mine is largely untapped by the majority of service departments.

Text Notifications Reduce Parts Obsolescence By 54% On Average

Service departments that lack a strategy focused on making sure parts do not sit unused on shelves can quickly end up with an obsolescence issue. When customers fail to come in for a scheduled repair for which a part was ordered, or a part gets ordered twice by mistake and the error is not caught […]