How Customer Satisfaction Increases Repair Orders & Revenue Posted on August 28, 2018 by Text2Drive in Auto Dealerships, CSI scores, Customer Satisfaction, customer satisfaction increases revenue, how customer satisfaction increases revenue, how to increase gross profit in service department, how to increase service department sales, how to run a profitable service department, impact of customer satisfaction on profitability, Increase Repair Orders, Increase Revenue, Increase ROs, service department, text communication Technology is changing everything these days. It’s changing the way we communicate with each other, it’s changing the way we shop, and it’s definitely changing the way customers interact with their auto dealer’s service department.