dealership CSI score Archives - Text2Drive

How Automotive Industry Leaders Improved Their CSI Scores

They Strongly Suggested A Partnership With Text Messaging Software Companies To Use Their Proven Platforms To Increase CSI Responses, Strengthen Their Brand & Improve Retention

How Sandberg Volvo Cars Improved Their Dealership CSI Score with TEXT2DRIVE

Recently, Dave Bushnell, Service Manager at Sandberg Volvo Cars in Lynnwood, Washington reported a dramatic increase in their dealership’s CSI (customer service index) score since switching to TEXT2DRIVETM. They came to us looking for the best way to communicate with their customers, but weren’t sure how to close the gap.