Position: Customer Support Rep 1
Department: Customer Support Department
Location: Denver, CO
Employee Type: Full Time (10AM – 6PM MST)
Experience Level: Entry Level
Job Description
Customer Support Rep 1 is an entry-level position within TEXT2DRIVETM which requires telephone skills, attention to detail and a helpful attitude with our users. Although we work with car dealerships, knowledge of cars is not a requirement.
Essential Duties & Responsibilities
- Intake and resolve basic support requests/calls/emails
- Document cases within the assigned CRM
- Provide internal support to Customer Success Managers
- Complete data audits
Knowledge, Skills & Abilities:
- Ability to flourish in a multi-tasking environment
- Ability to work both independently and in collaborative team settings, taking ownership of assigned tasks
- Excellent interpersonal skills, with a proven ability to communicate efficiently with individuals at all levels
- Ability to absorb knowledge quickly, work well under pressure, and thrive in an environment that is constantly changing
- Proficiency in Microsoft Word and Excel
- Experienced with PC or Mac; must not be a technical expert but must grasp technical concepts
- Well-organized, detail-oriented and proactive in following tasks through to completion
- Comfortable in taking on new challenges that arise and flexible with shifting duties and responsibilities
TEXT2DRIVETM offers a complete benefits package which includes:
- Competitive Wage
- Flexible Vacation, Holiday and Sick Day Policy
- Ability To Work from Home
- Company Issued iPhone & MacBook
- 401(k), Health, Vision and Dental Insurance (after 90 days)
Please note:
Absolutely do not call to check on the status of your resume, you will be disqualified from consideration.
To all recruitment agencies:
TEXT2DRIVE does not accept agency resumes. Please do not forward resumes to our jobs alias or TEXT2DRIVE employees.
Position: Business Development Representative
Department: Sales
Employee Type: Full Time
Job Description
There’s no other two-way text messaging software for auto dealers in the United States that provides the power and interactivity of the TEXT2DRIVETM marketing, sales & service platform. Join our powerful team of Business Development Representatives the front-line members of our Sales Department.
A look inside the job:
- Responsible for growing their team’s number of new business closed by pro-actively generating new qualified leads each day
- Find, Identify, qualify, sort, and track leads
- Work together with Regional Sales Manager to target leads that have gone dark, specific OEMs, and current sister stores
- Conduct outbound prospecting by phone
- Exceptional cold-call prospecting using consultative phone skills including the ability to clearly articulate, inspire, project confidence, influence, overcome objections, and remain resilient throughout
- Outgoing, confident and go-getter
- Utilize the CRM to ensure activities are documented properly, opportunities are forecasted accurately, and adequate information regarding the prospect and/or opportunity is communicated
- Be prepared for a start up atmosphere
Does your profile include:
- Excellent telephone manner, speaking skills
- Passion for technology
- Self-motivated
- The ability to work to targets and deadlines
- Effective time management skills
- Excellent written and verbal communication skills
- Organized and detail-oriented with excellent follow-up skills
Compensation:
- Competitive base
- Commission
- Quarterly bonuses
Benefits:
- Medical/Vison/Dental insurance after 90 days
- Vacation days after 90 days
- Catered lunch weekly
- Fun environment
Please note:
Absolutely do not call to check on the status of your resume, you will be disqualified from consideration.
To all recruitment agencies:
TEXT2DRIVE does not accept agency resumes. Please do not forward resumes to our jobs alias or TEXT2DRIVE employees.
Position: Product Specialist
Department: Sales Department
Location: West, Southwest, Northeast
Employee Type: Full Time
Experience Level: Entry Level
Hire Date: April 2019
Job Description
There’s no other two-way text messaging software for auto dealers in the United States that provides the power and interactivity like the TEXT2DRIVETM marketing, sales & service platform. Join our powerful team of Product Specialists to demonstrate this system to auto dealers.
Essential Duties & Responsibilities
- Respond to leads and schedule presentations
- Demonstrate the TEXT2DRIVETM platform
- Perform follow-up to dealers that have already seen a presentation
- Assist dealerships with completing subscription paperwork
Knowledge, Skills & Abilities:
- Ability to work both independently and in collaborative team settings, taking ownership of assigned tasks
- Excellent interpersonal skills, with a proven ability to communicate efficiently with individuals at all levels
- Proficiency in Microsoft Word and Excel
- Experienced with PC or Mac; must not be a technical expert but must grasp technical concepts
- Well-organized, detail-oriented and proactive in following tasks through to completion
- Comfortable in taking on new challenges that arise and flexible with shifting duties and responsibilities
- Previous Automotive Dealership Service Department experience preferred
TEXT2DRIVETM offers a complete benefits package which includes:
- Competitive Wage
- Flexible Vacation, Holiday and Sick Day Policy
- Ability To Work from Home
- Company Issued iPhone & MacBook
- 401(k), Health, Vision and Dental Insurance (after 90 days)
Please note:
Absolutely do not call to check on the status of your resume, you will be disqualified from consideration.
To all recruitment agencies:
TEXT2DRIVE does not accept agency resumes. Please do not forward resumes to our jobs alias or TEXT2DRIVE employees.
Position: Regional Sales Manager
Department: Sales Department
Location: Texas, Northern CA, Philadelphia, Kansas city or MS
Employee Type: Full Time
Experience Level: Entry Level
Hire Date: May 2019
Job Description
There’s no other two-way text messaging software for auto dealers in the United States that provides the power and interactivity like the TEXT2DRIVETM marketing, sales & service platform. Join our powerful team of Product Specialists to demonstrate this system to auto dealers.
We look to always hire from within as our OEM partnerships grow.
Essential Duties & Responsibilities
- Running webinars that are schedule by an appointment setter
- Follow up with all open opportunities
- Hit and Maintain a high closing percentage
- Coach and lead a business developer
- Connect with local OEM representatives to generate business
Knowledge, Skills & Abilities:
- 5 years sales experience
- Past experience achieving quota
- Proficiency in Microsoft Word and Excel
- Self-motivated
- Well-organized, detail-oriented and proactive in following tasks through to completion
- The ability to work to targets and deadlines
- Comfortable in taking on new challenges that arise and flexible with shifting duties and responsibilities
- Excellent written and verbal communication skills
- Previous Automotive Dealership Service Department experience preferred
TEXT2DRIVETM offers a complete benefits package which includes:
- Competitive Salary
- Aggressive Bonus Structure
- Flexible Vacation, Holiday and Sick Day Policy
- 401(k), Health, Vision and Dental Insurance (after 90 days)
Please note:
Absolutely do not call to check on the status of your resume, you will be disqualified from consideration.
To all recruitment agencies:
TEXT2DRIVE does not accept agency resumes. Please do not forward resumes to our jobs alias or TEXT2DRIVE employees.
