TEXT2DRIVE Launches New MPI Vehicle Inspection Tool for Auto Dealers

TEXT2DRIVE Launches New MPI Vehicle Inspection Tool for Auto Dealers

TEXT2DRIVE Launches New MPI Vehicle Inspection Tool for Auto Dealers

‘T2D MPI+’ increases service revenue, customer satisfaction and retention

TEXT2DRIVE, an advanced two-way communication platform designed to help automotive dealers improve the customer experience, increase profitability and raise CSI scores, today announced T2D MPI+, a new multipoint inspection tool built in to the software platform to help dealer service departments maximize fixed-ops revenue and increase customer satisfaction.

T2D MPI+ is an add-on feature that gives TEXT2DRIVE users access to a fully-integrated, single sign-on digital MPI vehicle inspection tool designed to improve dealers’ service departments productivity and efficiency while creating a transparent, engaging communication process with customers.

“Digital MPIs are critical to a dealership’s fixed-ops department, and our state-of-the-art tool will help build trust between dealer service and their customers,” said Gregg C. Owen, CEO of TEXT2DRIVE. “With professional multimedia reports and automated follow-up capabilities, MPI+ will streamline workflows and boost revenue through easier additional sales.”

Auto dealers will enjoy seamless functionality between TEXT2DRIVE’s automated communication and T2D MPI+ that include additional benefits, such as:

  • Accurate, VIN-precise estimates with remote approval and easy mobile checkout
  • Detailed reports, complete with photo and video, that lead to higher authorization rates
  • Automated follow up on deferred and declined work to keep customers coming back
  • Alerts that include required parts, availability, bin location, and filled orders
  • Full functionality anywhere, anytime, from any device with a single login

 

Owen added: “With MPI+, dealerships will enjoy all the tools for communication, inspection, and online payments with advanced fraud protection in a single, easy-to-use solution. And it’s another example of TEXT2DRIVE’s ongoing commitment to bolstering the auto industry through technology.”

Learn more about T2D MPI+