WE DRIVE AUTO DEALERSHIPS FURTHER, FASTER

Trusted Partner. Proven Performance. Auto Industry Leader.

SURVEY OPEN RATE INCREASED

Response rates to our surveys increased 72% & our dealership’s CSI score improved dramatically.

Randy Bennett
COURTESY ACURA

CUSTOMER CONTACT PERCENTAGE

We went from less than 10% communications using our regular methods for customer follow-up, to reaching over 75% of our customers through text!

Josh Aufencamp
WOODHOUSE AUTO FAMILY

SERVICE REMINDER REDEMPTION RATE

Text communications gave us our highest service reminder response rate to date!

Auto Dealership Staff
FORT WAYNE TOYOTA

TEXT2DRIVETM Testimonials

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Amber Epperson

Amber Epperson |
BDC Manager
Scholfield Buick GMC Hyundai |
Wichita, KS

“Text2Drive enables our employees to communicate with our customers quickly and in the format the customer prefers: text! We are getting a much higher response rate now that we are using Text2Drive. Phone calls and emails are out: texting is in!”

Cathy Strauss

Cathy Strauss |
BDC Manager
DCH Brunswick Toyota |
North Brunswick, NJ

“I use Text2Drive for many things. I use it to: thank my customer for servicing their car with us, to let customers know that their special order parts are in, to confirm our appointments the night before, and even to confirm my preset appointments the week before their set appointment.”

Dotty Benzwang

Dotty Benzwang |
Appointment Supervisor
BMW of the Mainline |
Bala Cynwyd, PA

“My whole team uses it. Love it! Live by it! It made life so much easier. It’s simple for customers to respond to our texts, so we get a quicker turn over rate and customers are happy about it.”

Jeff Cole

Jeff Cole |
Service Manager
Park Place Motorcars Dallas |
Dallas, TX

“Our leadership team here at Park Place has always been on top of improving the client and member experience. This is definitely proof in the new technology that we have added throughout the years. In saying that, most of the time new technology comes with a learning curve or improvements are necessary. This product was an immediate positive impact for us! This was almost too easy for our team to learn and use.”

Andy Pak

Andy Pak |
Service Advisor
McGrath Lexus of Chicago |
Chicago, IL

“Text2Drive is an innovative product and it makes my job so much easier. I’m texting you a big thank you!”

Chris Maydick

Chris Maydick |
Service Consultant
Audi Denver |
Littleton, CO

“Text2Drive is simple to use and makes my job easy.”

Robert Ward

Robert Ward |
Service Supervisor
Audi Denver |
Littleton, CO

“Text2Drive is a great tool for the service industry. I use the app on my iPad and phone. It is super easy to use to communicate with my customers using texts or pictures.”

Julian Sandoval

Julian Sandoval |
Service Advisor
Perkins Chrysler Dodge Jeep |
Colorado Springs, CO

“I love Text2Drive, it’s very easy and less of a hassle than calling every customer and leaving a voicemail. Since Text2Drive saves all the texts I can easily go back and show a customer what they approved or stated for a certain job.”

Erin Swisher

Erin Swisher |
BDC Lead
Scholfield Hyundai East |
Wichita, KS

“The Text2Drive team understands not only the best way for me to communicate with my customers, but also what it means for my customers to communicate with me so that I might use Text2Drive more efficiently. They actually listen to questions and suggestions, and move forward with improving their platform even further, all while being friendly, helpful, and professional.”

Jimmy Kingston

Jimmy Kingston |
Service Advisor
BMW of Darien |
Darien, CT

“This tool is amazing and so beneficial to my livelihood here. I don’t know how any advisor could do without it in today’s fast paced digital world. Text2Drive is a great communication tool and it gives me credibility when a client is trying to recall an estimate given prior.”

Justyn Headley

Justyn Headley |
Lube Advisor
Lithia Toyota of Klamath Falls |
Klamath Falls, OR

“Alot of my customers like the convenience of getting a text so they can respond on their own time. It has been a positive improvement.”

Sonya Marsh

Sonya Marsh |
Service Advisor
Gene’s Chrysler Dodge Jeep Ram |
Fairbanks, AK

“Text2Drive works really well for me. It helps me to explain details to my customers so they can have a better understanding. Text2Drive also makes it easier to update my customers throughout the day without bothering them with a phone call.”

Joaquin Alonso

Joaquin Alonso |
Asst. Service Manager
Park Place Motorcars Dallas |
Dallas, TX

“Text2Drive has been a tremendous help. I can’t believe I’ve been writing service for so long and never had this tool. It’s definitely a life changer and I’m so happy that we started using it.”

John Kitzmiller

John Kitzmiller |
Service Advisor
Joe Rizza Ford Orland Park |
Orland Park, IL

“Good service, very convenient. The pre-populated messages work well and they alleviate issues of not being able to contact a customer when their mail box is full. Text2Drive is also good for catching appointment changes and receiving timely feedback from customers.”

Manny Sosa

Manny Sosa |
Service Advisor
Bob Rohrman Schaumburg Kia |
Schaumburg, IL

“I love Text2Drive because it helps me to effectively communicate with my customers. Especially when they are at work and cannot answer their phone.”

Nick Rivera

Nick Rivera |
Service Advisor
Earnhardt Chrysler Dodge Jeep Ram |
Gilbert, AZ

“Text2Drive is very useful for updating my customers about their vehicle’s progress as well as for letting them know when all repairs have been complete.”

Clinton Robertson

Clinton Robertson |
Service Drive Coordinator
Ron Tonkin Kia |
Gladstone, OR

“I do one third of my communication through Text2Drive. Couldn’t live without it.”

Dalton Elam

Dalton Elam |
Asst. Service Manager
Park Place Lexus Grapevine |
Grapevine, TX

“When something works, you use it…and Text2Drive works!”

Gerry Garcia

Gerry Garcia |
Service Advisor
New Country BMW |
Hartford, CT

“The key to great service is communication. Text2Drive puts the service department at our clients’ fingertips and at the same time makes it easy for us to accommodate their needs effortlessly. Most of my clients have embraced this new way of communicating with us and I am confident this will reflect in our CSI satisfaction scores very quickly.”

Jaxon Maxey

Jaxon Maxey |
Service Advisor
Fort Wayne Nissan |
Fort Wayne, IN

“Text2Drive is everything the modern customer expects and demands. A soft touch, friendly way to stay in the loop about their vehicle without being disturbed at work or in a meeting.”

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